Allocating Spend Money in Bank Feeds
Hi All, I have a client who gets the following error every time they attempt to create a Spend Money transaction from their Bank Feeds. The Spend Money window appears to default to an Electronic Payment without allowing the user to uncheck the option. It therefore insists that they have a supplier card for every transaction. I am not sure how this was turned on or been able to find the option to turn it off. Any suggestions please? TIA AlanT
how to deal with a bill payment I paid for my customer
I have two company A and B. A sales production to B. B need to pay a bill but I use A's credit card to pay it. So I created a purchased order in B's account. How to deal with the credit card transaction in A's bank feed, and how to record Journal Entry, which is debit and which is credit?
First Bank Feed download
Hi All I've downloaded my first bank feed which had over 900 transactions, dating back to July 2023. Most of them I don't need, as I had manually reconciled my Bank Account up until 9th May. How do I get rid of the unnecessary Bank Transactions on the "Bank Statement" side? I am not using MYOB Live, only desktop.
Credit Card ABA file
We have started using a new pay provider that allows me to use a credit card to pay suppliers - I can upload an ABA file to do this but am having trouble setting it up I can change the pay from account to a credit card but I get banking information is missing. Credit cards don't have BSB and account numbers. I tried putting in a fake BSB and account number but I got a Bank Files are not created from this account message. I tried to make it a linked account but I already have an electronic payments account linked. How do I add an additional account?Electronic Payment total different to bank withdrawal
Help please... I have an EP totalling $5,610.80 but the corresponding bank withdrawal is for $50 less - a total of $5,560.80. There is no one payment within the EP batch for $50 and I have not received any advice from the bank that there were any incorrect bank details for any of our payees. What can I do to identify this difference and reconcile my account? Thanks, Trudy
How do I know who paid me by Stripe?
I received a deposit to my bank account via Stripe. These deposits do not have any customer identifiers or invoice numbers as far as I can tell. The invoice(s) will show as closed in the software but I'd like to see who this was from. I figure it must be two or more invoices as the amount doesn't match just one. Any ideas? I wanted to ask this on MYOB chat help but I can't see any chat support any more! Any tips greatly appreciated.
Accounts receivable: GST on MYOB's Credit Card Surcharge on payments not reconciling with payment amount
Hi MYOB Community, I have a payment made by a customer via Credit Card, and it doesn't match the invoice price. Payment is $3.90 more than my invoice. The price difference between the Invoice amount and the Bank Feed amount is exactly the GST of MYOB's Surcharge for a credit card payment, less $0.25 cent merchant fee. My payment notification from MYOB looks like: You've just been paid $2,581.83 by (Customer) Invoice amount $2,305.62 Tax $ 230.56 Surcharge $ 45.65 Total amount $2,581.83 Surcharge (excluding GST) $ 41.50 Merchant Fee $ 0.25 Total amount Received $2,540.08 And that is the amount in my Bank Feed. My Invoice to match this payment against is$2,536.18 What am I missing in the invoicing process that it does not include the GST of the surcharge? And how do I best reconcile this payment now. Thank you!
Loan repayment reversal
GoodMorning, Am hoping someone can point me in the right direction. We have a loan through a third party sales supplier. They take x% of each sale to pay the loan back. As part of a sales offer my partner offered refunds etc etc. So when she refunds back through the third party supplier, they add the loan repayment back onto what we owe. Doing the cash payment part is easy. What I need to know is how to to do the loan repayment part as it never goes through our bank account. I was going to do a general journal entry, crediting the bank loan etc but I've no idea which account I debit. Would it be the sales account? Thank you in advance. Cheers Mick
