Practice Tax not worth the effort
Hi all I have just spent over 2 hours on hold with support for Practice Tax. My query was that I could not generate an invoice for the tax return I was processing in Practice Tax. I was told that they could not help me and they had to discuss with a specialist. When they came back to the call, I was informed that this functionality was not available presently and if I wanted to generate an invoice I could only work in the desktop version. To say that I am unhappy is understatement. How can you possibly in good faith release this product to tax agents with this function not available.Tax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank you
myob certifications
Hi I have signed up for myob partner when I try open the myob academy for certification courses there are only video courses there is no option to enroll in the exclusive Partner Program certifications as mentioned on the web I can see this screen not like this please kindly help me so that I should not waste my time on courses which will not lead to certification
changing email address
I need to change the email address I log-in with. It is telling me the email address already exists - a client sent me an invite using my new email address before I had the change to change on my end. I accepted the invite without realising (my old email address is on diversion) and now I can't change my email address for MYOB practice. It is telling me the email address already exists. How can I fix this? Can MYOB delete the one I accidently accepted the invite on?Upload excel template for posting
Im under Accounts payable team, therefore there will alot of invoices need to key in and post/record in MYOB. I believe there is a way to make this easy. There are recurring vendors so need to key in the vendors name, date, inv no and amount. So, I thought it would be easy to prepare an excel spread sheet and upload it in MYOB so that its uploaded and posted. But how?? There is a way in SAP, macro template and just upload it in SAP.. the entries are posted. So can this be done in MYOB? Kindly help me...thanks in advance
