Invoices

24 Topics

ALL Invoices Not Showing
Hi all, For the past three days, I have been trying to view all, in progress and completed Invoices. Nothing is showing. So to confirm I am on a desktop, I go to sales in the menu on the left and click invoice. No matter what I do with the menu tabs across the top, I can not get any invoices to show. Currently, I have it set to all and the date range for this entire financial year and nothing shows. Can anyone help? I figured it is something wrong with the software, but after three days I thought it would be fixed. Thanks.
GC4
31 days ago Place MYOB Business: Sales and Purchases
139Views
1like
3Comments
Remove 'Ship To' in a Few Clicks!
No products to ship? Let’s ditch that “Ship To” section! You shouted it from the rooftops, and we made sure to listen! If shipping details have no place on your invoices, here’s how to make them disappear for good: 1️⃣ Head to More → Customers & Suppliers 2️⃣ Select the customer or supplier you want to edit 3️⃣ Tap the ✏️ in the top right corner to edit 4️⃣ Under Shipping Details, clear all address fields, including country! 5️⃣ Hit Save—boom, you’re done! Moving forward, new customers won’t have a “Ship To” field by default unless you add their shipping details. For existing ones, just follow these quick steps to tidy things up. Keep it coming! Got more ideas to make Solo even better? Drop them in Share Your Ideas | MYOB Community —we’re all ears, and your feedback helps shape what’s next! 🚀
Sigrid-Solo
2 months ago Place Solo News
47Views
3likes
0Comments
Changes to Improve Invoicing
Change 1 - Default Payment Options Do Not Save For Recurring Invoices When you set up a recurring invoice there is no option to choose the customers default online "payment options" which means that once the recurring invoice is set up; every time the invoice must be sent out you must manually go into their invoice and change the online payment preferences so that the customer must pay the surcharge instead of the business. Which gets rather irritating when you have dozens of invoices to send. Change 2 - Bulk Delete Of Unnecessary Invoices With recurring invoices that pop up but there was no work completed that week, the invoices need to be deleted. Now there is a feature to select multiple invoices however the only option once they have been selected is to "Email" them or to "print PDF" them. If there was also a delete button there it would make my life a whole lot easier when having to get rid of invoices.
Curiosa-Tutors
3 months ago Place MYOB Business Ideas Exchange
24Views
0likes
1Comment
Recurring transactions emailing invoices
Hi MYOB, I'm looking for help in setting up a recurring transaction that emails itself to the client. I don't need a reminder I have the recurring transaction working OK Is this an available feature? I can see plenty of threads asking for this but not answered. ie: an option below to: "email invoice to customer billing address" - checkbox Cheers Enceladus Digital
Solved
enceladus
6 months ago Place AccountRight: Sales and Purchases
189Views
1like
3Comments
Online Invoice
I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this...
Solved
AmyWong
9 months ago Place AccountRight: Sales and Purchases
86Views
3likes
6Comments
Invoices are missing
Hello, Today I have noticed that all my invoices for the last 3 years have disappeared except for 4 for 2 different customers but these weren't even the latest ones for those customers. This was when trying to use the search function on the invoice screen. I tried to find the invoices via the Sales report but couldn't see any but the 4 there. What was really strange in the report screen is that it gave me a filter option for a customer or an employee & when I checked what was set for employees, some of them were listed as a search option. I can find some invoices via the Profit & Loss report, but not all of them. I created a new invoice & that has disappeared from the invoice list as well. Not happy! I've cleared my browser cache several times & even restarted my machine so please don't suggest those as a resolution. I also ensured my browser version was up to date (Chrome) - it was. As a last resort I logged into MYOB using Edge & can now see the missing invoices except for the 1 I just created! I'm not keen on using Edge so it would be great if you could look into the Chrome issue please. fyi - the invoice I created in Chrome could only be seen in Edge if I searched via the invoice number. It would not appear otherwise. Thanks Nicky
NickyS1
12 months ago Place MYOB Business: Sales and Purchases
262Views
0likes
3Comments
Dashboard Real Time Sales Reports graph monthly
It would be really helpful to see real time sales report in the dashboard so you can see how business is tracking immediately. At the moment I need to keep changing my accounting method to accrual in order to see how many invoices I have sent out in the month and then switch it back again to cash. This is not ideal or efficient. My concept is an additional graph on the dashboard like the existing Income graph that can be changed to "this month", last 3 months" and "last 6 months" for Real Time Sales Reporting.
easyfix
2 years ago Place MYOB Business: Sales and Purchases
184Views
0likes
1Comment
Importing Sales Service Invoices with no amounts -URGENT PLEASE
I recently purchased an existing buisness (Mechanical repairs and service) where the original owner had to supply a new laptop with the company data. As we had to get a new ABN etc we had to install our own copy of MYOB and try to transfer the previous sales history. The issue we are having is we cannot transfer the invoices (3 years worth) without the sale amounts transferring over with it causing havoc in my financials. We only need the invoice information as it contains important customer history. Can someone help please.
Solved
epautomotive
2 years ago Place AccountRight: Sales and Purchases
283Views
0likes
3Comments
unable to access Print/Email Invoices list 'Unable to Connect' error message
Dear MYOB support We've been experiencing ongoing issues of being unable to access the print/email invoices function, Accountright error message displays 'Unable to Connect' (please see my previous posts regarding same issue). We have been dealing with this same problem for MANY months, with great frustration. While the print/email invoices list is not able to be accessed we've had no choice but to painstakingly email every single invoice individually = huge waste or our staff's time. About a month or so ago though & to our immense relief & amazement, this function miraculously started working again....hallelujha!! ...& we were once again able to access the Print/Email Invoices list so we could 'select all' & bulk email all invoices for the day. SO much quicker! However & incredibly frustratingly, as of TODAY the Print/Email Invoices function has stopped working again. It happens regardless of which user login is used & from whichever of our offices we login from & over various internet providers - as has been the case previously. All other functions continue working. Yesterday it was working...today it is not, and we have not done anything differently. All past suggestions from MYOB support regarding this issue have not been able to fix it. Given that the function recently started working again, without us doing anything differenty, but has now stopped working again, can someone from MYOB please explain what is going on? It is incredibly frustrating to be battling this issue with what is such a basic & necessary function. I look forward to a response.
Coral3
2 years ago Place AccountRight: Sales and Purchases
339Views
0likes
2Comments
Invoices not showing in invoice list
When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue. Any overdue invoices are not showing like they always have. This only started within about the last 24 hours or so. I want to be able to see all invoices that are not yet paid.
Chris20
2 years ago Place MYOB Business: Sales and Purchases
2KViews
9likes
6Comments

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Business: Sales and Purchases","shortTitle":"MYOB Business: Sales and Purchases","parent":{"__ref":"Category:category:Business"}},"User:user:340555":{"__typename":"User","uid":340555,"login":"GC4","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:340555"},"ForumTopicMessage:message:870111":{"__typename":"ForumTopicMessage","subject":"ALL Invoices Not Showing","conversation":{"__ref":"Conversation:conversation:870111"},"id":"message:870111","revisionNum":1,"uid":870111,"depth":0,"board":{"__ref":"Forum:board:Bus-Sales"},"author":{"__ref":"User:user:340555"},"metrics":{"__typename":"MessageMetrics","views":139},"postTime":"2024-06-14T16:13:16.669+10:00","lastPublishTime":"2024-06-14T16:13:16.669+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, For the past three days, I have been trying to view all, in progress and completed Invoices. Nothing is showing. So to confirm I am on a desktop, I go to sales in the menu on the left and click invoice. No matter what I do with the menu tabs across the top, I can not get any invoices to show. Currently, I have it set to all and the date range for this entire financial year and nothing shows. Can anyone help? I figured it is something wrong with the software, but after three days I thought it would be fixed. Thanks. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"602","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:889641":{"__typename":"Conversation","id":"conversation:889641","topic":{"__typename":"BlogTopicMessage","uid":889641},"lastPostingActivityTime":"2025-02-28T16:09:48.132+11:00","solved":false},"Blog:board:early-access-program-announcements":{"__typename":"Blog","id":"board:early-access-program-announcements","displayId":"early-access-program-announcements","nodeType":"board","conversationStyle":"BLOG","title":"Solo News","shortTitle":"Solo News","parent":{"__ref":"Category:category:Solo"}},"User:user:349448":{"__typename":"User","uid":349448,"login":"Sigrid-Solo","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/images/dS0zNDk0NDgteUhQbzBF?image-coordinates=0%2C0%2C1080%2C1080"},"id":"user:349448"},"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODk2NDEtbHZycDUw?revision=5\"}":{"__typename":"AssociatedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODk2NDEtbHZycDUw?revision=5","title":"Copy of TAP TO PAY (1).png","associationType":"COVER","width":2500,"height":1563,"altText":""},"BlogTopicMessage:message:889641":{"__typename":"BlogTopicMessage","subject":"Remove 'Ship To' in a Few Clicks!","conversation":{"__ref":"Conversation:conversation:889641"},"id":"message:889641","revisionNum":5,"uid":889641,"depth":0,"board":{"__ref":"Blog:board:early-access-program-announcements"},"author":{"__ref":"User:user:349448"},"teaser@stripHtml({\"removeProcessingText\":true,\"truncateLength\":-1})":"","introduction":"","metrics":{"__typename":"MessageMetrics","views":47},"postTime":"2025-02-28T12:20:49.479+11:00","lastPublishTime":"2025-02-28T16:09:48.132+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" No products to ship? Let’s ditch that “Ship To” section! \n You shouted it from the rooftops, and we made sure to listen! If shipping details have no place on your invoices, here’s how to make them disappear for good: \n \n 1️⃣ Head to More → Customers & Suppliers 2️⃣ Select the customer or supplier you want to edit 3️⃣ Tap the ✏️ in the top right corner to edit 4️⃣ Under Shipping Details, clear all address fields, including country! 5️⃣ Hit Save—boom, you’re done! \n \n Moving forward, new customers won’t have a “Ship To” field by default unless you add their shipping details. For existing ones, just follow these quick steps to tidy things up. \n Keep it coming! \n Got more ideas to make Solo even better? Drop them in Share Your Ideas | MYOB Community —we’re all ears, and your feedback helps shape what’s next! 🚀 ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"842","kudosSumWeight":3,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.myob.com/t5/s/myob/images/bS04ODk2NDEtbHZycDUw?revision=5\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"coverImage":{"__typename":"UploadedImage","url":"https://community.myob.com/t5/s/myob/images/bS04ODk2NDEtbHZycDUw?revision=5"},"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""}},"Conversation:conversation:886070":{"__typename":"Conversation","id":"conversation:886070","topic":{"__typename":"IdeaTopicMessage","uid":886070},"lastPostingActivityTime":"2025-01-14T13:25:06.511+11:00","solved":false},"Idea:board:myob-business-ideasexchange":{"__typename":"Idea","id":"board:myob-business-ideasexchange","displayId":"myob-business-ideasexchange","nodeType":"board","conversationStyle":"IDEA","title":"MYOB Business Ideas Exchange","shortTitle":"MYOB Business Ideas Exchange","parent":{"__ref":"Category:category:Business"}},"User:user:351095":{"__typename":"User","uid":351095,"login":"Curiosa-Tutors","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:351095"},"IdeaTopicMessage:message:886070":{"__typename":"IdeaTopicMessage","subject":"Changes to Improve Invoicing","conversation":{"__ref":"Conversation:conversation:886070"},"id":"message:886070","revisionNum":1,"uid":886070,"depth":0,"board":{"__ref":"Idea:board:myob-business-ideasexchange"},"author":{"__ref":"User:user:351095"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2024-12-29T11:58:03.050+11:00","lastPublishTime":"2024-12-29T11:58:03.050+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Change 1 - Default Payment Options Do Not Save For Recurring Invoices When you set up a recurring invoice there is no option to choose the customers default online \"payment options\" which means that once the recurring invoice is set up; every time the invoice must be sent out you must manually go into their invoice and change the online payment preferences so that the customer must pay the surcharge instead of the business. Which gets rather irritating when you have dozens of invoices to send. Change 2 - Bulk Delete Of Unnecessary Invoices With recurring invoices that pop up but there was no work completed that week, the invoices need to be deleted. Now there is a feature to select multiple invoices however the only option once they have been selected is to \"Email\" them or to \"print PDF\" them. If there was also a delete button there it would make my life a whole lot easier when having to get rid of invoices. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"934","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:864088":{"__typename":"Conversation","id":"conversation:864088","topic":{"__typename":"ForumTopicMessage","uid":864088},"lastPostingActivityTime":"2024-10-01T10:17:07.137+10:00","solved":true},"Forum:board:Sales_and_Purchases":{"__typename":"Forum","id":"board:Sales_and_Purchases","displayId":"Sales_and_Purchases","nodeType":"board","conversationStyle":"FORUM","title":"AccountRight: Sales and Purchases","shortTitle":"AccountRight: Sales and Purchases","parent":{"__ref":"Category:category:AccountRight"}},"User:user:329998":{"__typename":"User","uid":329998,"login":"enceladus","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:329998"},"ForumTopicMessage:message:864088":{"__typename":"ForumTopicMessage","subject":"Recurring transactions emailing invoices","conversation":{"__ref":"Conversation:conversation:864088"},"id":"message:864088","revisionNum":2,"uid":864088,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:329998"},"metrics":{"__typename":"MessageMetrics","views":189},"postTime":"2024-04-04T16:07:08.930+11:00","lastPublishTime":"2024-04-04T16:09:07.777+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi MYOB, I'm looking for help in setting up a recurring transaction that emails itself to the client. I don't need a reminder I have the recurring transaction working OK Is this an available feature? I can see plenty of threads asking for this but not answered. ie: an option below to: \"email invoice to customer billing address\" - checkbox Cheers Enceladus Digital ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"439","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:874278":{"__typename":"Conversation","id":"conversation:874278","topic":{"__typename":"ForumTopicMessage","uid":874278},"lastPostingActivityTime":"2024-07-30T08:16:58.739+10:00","solved":true},"User:user:198413":{"__typename":"User","uid":198413,"login":"AmyWong","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:198413"},"ForumTopicMessage:message:874278":{"__typename":"ForumTopicMessage","subject":"Online Invoice","conversation":{"__ref":"Conversation:conversation:874278"},"id":"message:874278","revisionNum":1,"uid":874278,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:198413"},"metrics":{"__typename":"MessageMetrics","views":86},"postTime":"2024-07-29T18:15:03.677+10:00","lastPublishTime":"2024-07-29T18:15:03.677+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this... ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"208","kudosSumWeight":3,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:865272":{"__typename":"Conversation","id":"conversation:865272","topic":{"__typename":"ForumTopicMessage","uid":865272},"lastPostingActivityTime":"2024-04-18T09:24:53.711+10:00","solved":false},"User:user:238984":{"__typename":"User","uid":238984,"login":"NickyS1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:238984"},"ForumTopicMessage:message:865272":{"__typename":"ForumTopicMessage","subject":"Invoices are missing","conversation":{"__ref":"Conversation:conversation:865272"},"id":"message:865272","revisionNum":2,"uid":865272,"depth":0,"board":{"__ref":"Forum:board:Bus-Sales"},"author":{"__ref":"User:user:238984"},"metrics":{"__typename":"MessageMetrics","views":262},"postTime":"2024-04-15T19:11:19.957+10:00","lastPublishTime":"2024-04-15T19:14:45.986+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, Today I have noticed that all my invoices for the last 3 years have disappeared except for 4 for 2 different customers but these weren't even the latest ones for those customers. This was when trying to use the search function on the invoice screen. I tried to find the invoices via the Sales report but couldn't see any but the 4 there. What was really strange in the report screen is that it gave me a filter option for a customer or an employee & when I checked what was set for employees, some of them were listed as a search option. I can find some invoices via the Profit & Loss report, but not all of them. I created a new invoice & that has disappeared from the invoice list as well. Not happy! I've cleared my browser cache several times & even restarted my machine so please don't suggest those as a resolution. I also ensured my browser version was up to date (Chrome) - it was. As a last resort I logged into MYOB using Edge & can now see the missing invoices except for the 1 I just created! I'm not keen on using Edge so it would be great if you could look into the Chrome issue please. fyi - the invoice I created in Chrome could only be seen in Edge if I searched via the invoice number. It would not appear otherwise. Thanks Nicky ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1396","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:857569":{"__typename":"Conversation","id":"conversation:857569","topic":{"__typename":"ForumTopicMessage","uid":857569},"lastPostingActivityTime":"2024-02-20T11:25:13.925+11:00","solved":false},"User:user:174802":{"__typename":"User","uid":174802,"login":"easyfix","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:174802"},"ForumTopicMessage:message:857569":{"__typename":"ForumTopicMessage","subject":"Dashboard Real Time Sales Reports graph monthly","conversation":{"__ref":"Conversation:conversation:857569"},"id":"message:857569","revisionNum":1,"uid":857569,"depth":0,"board":{"__ref":"Forum:board:Bus-Sales"},"author":{"__ref":"User:user:174802"},"metrics":{"__typename":"MessageMetrics","views":184},"postTime":"2024-02-13T07:56:04.198+11:00","lastPublishTime":"2024-02-13T07:56:04.198+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It would be really helpful to see real time sales report in the dashboard so you can see how business is tracking immediately. At the moment I need to keep changing my accounting method to accrual in order to see how many invoices I have sent out in the month and then switch it back again to cash. This is not ideal or efficient. My concept is an additional graph on the dashboard like the existing Income graph that can be changed to \"this month\", last 3 months\" and \"last 6 months\" for Real Time Sales Reporting. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"517","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:852561":{"__typename":"Conversation","id":"conversation:852561","topic":{"__typename":"ForumTopicMessage","uid":852561},"lastPostingActivityTime":"2024-01-08T09:32:25.791+11:00","solved":true},"User:user:318227":{"__typename":"User","uid":318227,"login":"epautomotive","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:318227"},"ForumTopicMessage:message:852561":{"__typename":"ForumTopicMessage","subject":"Importing Sales Service Invoices with no amounts -URGENT PLEASE","conversation":{"__ref":"Conversation:conversation:852561"},"id":"message:852561","revisionNum":2,"uid":852561,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:318227"},"metrics":{"__typename":"MessageMetrics","views":283},"postTime":"2024-01-05T23:43:27.061+11:00","lastPublishTime":"2024-01-05T23:45:05.028+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I recently purchased an existing buisness (Mechanical repairs and service) where the original owner had to supply a new laptop with the company data. As we had to get a new ABN etc we had to install our own copy of MYOB and try to transfer the previous sales history. The issue we are having is we cannot transfer the invoices (3 years worth) without the sale amounts transferring over with it causing havoc in my financials. We only need the invoice information as it contains important customer history. Can someone help please. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"534","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:820827":{"__typename":"Conversation","id":"conversation:820827","topic":{"__typename":"ForumTopicMessage","uid":820827},"lastPostingActivityTime":"2023-07-06T09:58:30.685+10:00","solved":false},"User:user:250318":{"__typename":"User","uid":250318,"login":"Coral3","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:250318"},"ForumTopicMessage:message:820827":{"__typename":"ForumTopicMessage","subject":"unable to access Print/Email Invoices list 'Unable to Connect' error message","conversation":{"__ref":"Conversation:conversation:820827"},"id":"message:820827","revisionNum":1,"uid":820827,"depth":0,"board":{"__ref":"Forum:board:Sales_and_Purchases"},"author":{"__ref":"User:user:250318"},"metrics":{"__typename":"MessageMetrics","views":339},"postTime":"2023-06-21T15:27:10.861+10:00","lastPublishTime":"2023-06-21T15:27:10.861+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear MYOB support We've been experiencing ongoing issues of being unable to access the print/email invoices function, Accountright error message displays 'Unable to Connect' (please see my previous posts regarding same issue). We have been dealing with this same problem for MANY months, with great frustration. While the print/email invoices list is not able to be accessed we've had no choice but to painstakingly email every single invoice individually = huge waste or our staff's time. About a month or so ago though & to our immense relief & amazement, this function miraculously started working again....hallelujha!! ...& we were once again able to access the Print/Email Invoices list so we could 'select all' & bulk email all invoices for the day. SO much quicker! However & incredibly frustratingly, as of TODAY the Print/Email Invoices function has stopped working again. It happens regardless of which user login is used & from whichever of our offices we login from & over various internet providers - as has been the case previously. All other functions continue working. Yesterday it was working...today it is not, and we have not done anything differently. All past suggestions from MYOB support regarding this issue have not been able to fix it. Given that the function recently started working again, without us doing anything differenty, but has now stopped working again, can someone from MYOB please explain what is going on? It is incredibly frustrating to be battling this issue with what is such a basic & necessary function. I look forward to a response. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1783","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:812366":{"__typename":"Conversation","id":"conversation:812366","topic":{"__typename":"ForumTopicMessage","uid":812366},"lastPostingActivityTime":"2023-04-28T13:08:52.889+10:00","solved":false},"User:user:270493":{"__typename":"User","uid":270493,"login":"Chris20","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:270493"},"ForumTopicMessage:message:812366":{"__typename":"ForumTopicMessage","subject":"Invoices not showing in invoice list","conversation":{"__ref":"Conversation:conversation:812366"},"id":"message:812366","revisionNum":1,"uid":812366,"depth":0,"board":{"__ref":"Forum:board:Bus-Sales"},"author":{"__ref":"User:user:270493"},"metrics":{"__typename":"MessageMetrics","views":1985},"postTime":"2023-04-19T22:06:49.641+10:00","lastPublishTime":"2023-04-19T22:06:49.641+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I go to Sales > Invoices and choose All customers, Status: Open, and Period: This Financial Year, all it shows up is invoices that are not overdue. Any overdue invoices are not showing like they always have. This only started within about the last 24 hours or so. I want to be able to see all invoices that are not yet paid. 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