Forum Discussion

Experienced User

2 years ago

Solved

Online Invoice

I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this...

Invoices

Mike_MYOB
2 years ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.

6 Replies

ATConstructions
Experienced User
2 years ago
I am also experiencing this.
RealNoxidsoft
Member
2 years ago
Yep, same issue for me.
BookkeeperGed
Member
2 years ago
I am up to 49 emails and have just made a complaint to MYOB, waiting for a response.
RowenaW
Experienced User
2 years ago
Hello, we are also experiencing this - we were spammed all day and night by MYOB. Reported it to Support yesterday and still awaiting a response. I really hope this doesn't happen to our clients as well. Mike_MYOB can someone report back here please when it is fixed. Thank so much.
HeatherTyson
Contributing User
2 years ago
Yes experiencing the same issue
Mike_MYOB
Community Manager
2 years ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.