Forum Discussion

Experienced User

4 months ago

Online Invoice

I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this...

Invoices

MikeG1
4 months ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.

ATConstructions
Experienced User
4 months ago
I am also experiencing this.
RealNoxidsoft
4 months ago
Yep, same issue for me.
BookkeeperGed
4 months ago
I am up to 49 emails and have just made a complaint to MYOB, waiting for a response.
RowenaW
Experienced User
4 months ago
Hello, we are also experiencing this - we were spammed all day and night by MYOB. Reported it to Support yesterday and still awaiting a response. I really hope this doesn't happen to our clients as well. MikeG1 can someone report back here please when it is fixed. Thank so much.
HeatherTyson
Contributing User
4 months ago
Yes experiencing the same issue
MikeG1
Admin
4 months ago
Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.