Employee Self Onboarding: Permanently disable preference
We use a different system for employee onboarding so all v2022.7 has done is to add yet another unnecessary mouse click to my processes. Please allow us to turn this off if we will never use this feature. If the MYOB solution becomes more customisable then we may look at it in the future but our onboarding process needs a lot more information than what this requests so if we use it, we would need to send multiple requests to the new employee which looks unprofessional. Also, we use custom fields for the emergency contact information so having that default to the notes section means we would need to cut and paste the answers anyway. Might as well cut and paste from elsewhere. "Provide an option to turn off employee self-onboarding prompt when creating a new employee card"
Can't record first pay run for FY2024-25!!
Just wondering if anyone can please help us as a matter of urgency? Our staff are paid weekly on Mondays and we have not been able to 'record' and prepare payments for our staff pays today (MYOB desktop version). Upon preparing the payroll and attempting to record the pay run, the system 'processes' for about a minute before bypassing the STP declaration page to go to the 'prepare payments' page in which all of the pay values are $nil and we have to start preparing the pay run all over again (as nothing is saving either despite having done so along the way). We have also attempted to process the pay run via the cloud (MYOB online) several times this afternoon and evening and whilst this advances to the STP declaration page, upon trying to submit the STP report to the ATO, we are presented with an error message "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID xxx" and we can't progress the pay run or obtain pay slips for staff. Can someone please help us ASAP? I have attempted to log a support request with MYOB directly but am not getting any response. Has anyone else encountered this issue today and been able to resolve it? Thanks in advance for your feedback/assistance.
Report: Employee Employment Details - Multiple employees on a page
Is it possible to make it an option to print the'Employee Employment Details' Report not all on seperate pages? If you only want a report with say employee's names and their annual salaries there is no option to not have this on seperate pages. Listing this information one after an other on a few pages would be much better than having lots of pages without much on them. I can't export this report to Excel for some reason (the option is faded out). Is this a MYOB issue? Thanks:smileyfrustrated: "Ability to print 'Employee Employment Details Report' on same page"
Payroll: Ability to remove categories used on timesheets
We use timesheets and then process the payroll from there. It would be most useful to be able to deselect a wage category from individuals when the category is no longer used. This is not possible - the message that appears states:- This wage category is used on timesheets for this employee and cannot be deselected. Even if the category is in previous payroll years it is still not able to be deselected. Your consideration in fixing this would be appreciated. Thanks Judy "Remove payroll categories that have been used on timesheets"
Print/Email Pay slips: Allow generation of negative-value payslips
I wouldn't have thought this was an idea, moreso rather obvious, but they asked me to post it here... If I have to process a deduction (only) for an employee, the system doesn't create a payslip because the result of the payslip is a negative value. The employee still deserves to be sent a copy so they have a record of the transaction, just like any other transactions that involve them. I know I can go into the reports and export a Payroll Advice for each employee that this happens to, however if I am doing a bunch of them it would be much more efficient if I could just send them a payslip like normal. After all, the point of programs like MYOB is to help to streamline the process and make it more efficient, right?:smileywink:
MYOB Teams
Hi, I have an issue with how this module has been developed. I am the Bookkeeper and the Payroll Manager for a number of sites. I have now installed the MYOB Kiosk at 2 childcare services and have appointed the 2 approving Managers. So far so good. What I have an issue with is that the approving Manager/s can't have access to the Admin Portal without having to have access to the company file. BIG PROBLEM. An approving Manager should have access to the functions within the Admin Portal without having access to the MYOB company file. There's not enough flexibility to amend or add from the APP. It's functionality is painfully limited. In my view, these limitation render this system very inefficient in achieving optimal payroll automation. For example, some of our staff bank their 2 X 10 minute paid break and then take extra time at lunch time with many of them leaving the site during their lunch break. The approving Manager has no flexibility in adjusting this break time from the App, it has to be done from the Admin Portal, which they have no access to. Hence, they have to approve a time sheet which is incorrect and then email payroll to ask them to adjust. It's not efficient at all. It's not as automated as I was hoping and I think MYOB need to do better if they are going to provide this feature in their software. This is sub-standard development from MYOB. Not very happy to be perfectly honest.Pay Superannuation: Delete or hide reversed paysuper payments
There is currently no way to hide or delete authorised (or approved) PaySuper transactions so ones that need to be amended will still show as partially authorised (if 2 authorisations required) "PaySuper - delete or hide reversed paysuper payments"
