Reports export to excel unresponsive
Hi Support After doing some filters on the report we are unable export to excel for the report. Office 2021 Error message 2023-10-11 11:27:00.2660,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:38.4480,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:47.5837,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName)
Blank Customer Sales and Sales Detail Report - Cloud Version
Hi there, Do anyone encounter blank report on customer sales & customer (details) sales report. I dont have filters and have been revisiting this report on different occassion (so is not the timeout or overnight error per se) No error message. Sales register load fine, Desktop app version works fine. Would be great to have this resolved as I do work mostly via web. Looking forward to a solution :) Thanks!302Views0likes5Comments
No User ID on General Journal report
Further to this post,https://community.myob.com/t5/AccountRight-Getting-started/Journal-report-not-showing-user-ID/m-p/722427 Why is User ID selectable as a filter, and the column available to be shown if it doesn't actually work. I'm trying to monitor the transactions of a new employee and the security audit report doesn't allow me to add enough information to do this without physically clicking into EVERY transaction. I can set up the general journal report with these headings which would be perfect, except that even when I apply the additional filter of that person's user ID, I see every transaction modified by all staff. Is there another way to do this? MYOB took away filters and fields from other reports I used to use, so why leave these on this report if they no longer function as intended? I am fairly certain I used to use the General Journal report in this way at a previous job - in fact, I'm pretty sure it was MYOB support staff who told me about in the first place. Yet another gripe to add to the growing list.306Views0likes3Comments
Restrict access to Analyse Inventory (Detail) report via Item Information window
Hi, I have disabled access to all reports for some users, but they are still able to access the Analyse Inventory report via the item information window. The arrows next to committed, on order and available, should not be accessible, they were able to be disabled in AR19 if the function of "Analyse inventory" was disabled for the user. The fact that access is restricted when you try to click on the arrows next to quantity on hand and current value makes me feel like this is an oversight.438Views0likes3CommentsBill details in general ledger and bulk payment report
Hi there, I am new to MYOB and hopefully I could get more clarity instead of just searching the forum and self-interpreting the solution by myself, and if anyone could share a sample or screenshot on the reporting format (if there is more detailed training modules or videos available too?) 1. When entering the purchases/bill in the purchase register - we have split the items line by line per invoice/bill - can such line item display in the general ledger as well - when Detailed GL entries is generated? (at the moment we are keeping a separate manual spreadesheet). 2. Banking Report - is there a report that we could generate that includes supplier information and all the bill details (not itemize) - number and total etc prior to or post aba file is generated? In order for bank approval to review the aba file loaded against all the supplier information. Thanks in advanceGST Summary (Cash) Report - Times Out
anyone else having problems getting GST Summary (Cash) Report up, it Times Out my end. I had this problem Dec 2019 then an upgrade fixed the problem & now here we go again, just can't get it up. All other reports I need for the Accountant are fine, no problem, gut the GST Summary - Cash Report. CheersSolved2KViews0likes21Comments
Reconciliation Reports [Detailed] with Cleared Cheques
Hello, I was running some reconciliation reports from the Reports>Banking>Reconciliation Report section and noticed that these reports only show the outstanding amounts and not the cleared cheques like the report that is accessible when the account is reconciled (when you click reconcile, a window pops up and gives the option to print the report or reconcile). Is there anywhere I can run a detailed report without having to undo the reconciilatons and redo them? Thank you.Solved856Views0likes1Commentprofit and loss reportas
We work on a cash basis. When we run the Profit and Loss (Cash) Report - some of the figures do not match the figures on Profit and Loss (With Last Year) and Profit and Loss statement reports? Can you please explain why this is? Which are the correct profit and loss reports to work from on a cash accounting system? thank you for you help/ Kind Regards MicheleSolved749Views0likes2Comments
Purchase in Profit and Loss statement
Hi Experts I have run profit and loss statements under both cash and accural methods. The purchase amount shows a big difference. I checked purchase in find transaction, the frigure there is the same as P&L under accural method. But I noticed there are some figures in credit column, but those are not return of purchase, but a normal purchase transaction and sometimes a sales transaction. I have read some of the previous posts and answers, and found it may relate to the inventory. We do not require to track inventory in MYOB, when enter a new part number, I select "I sell this item" or "I buy this item" then track them under 4-1000 sales or 5-1000 purchase, without selecting "I Inventory this item". Does this create any problem in report the correct COGS figure?? How should I record purchase to make sure my reports are accurate? Also from an order form, do I need to do "receive item" first before change the form into "Bill"? Thanks in advanceSolved1.5KViews0likes5Comments
Reports export to excel unresponsive
Hi Support After doing some filters on the report we are unable export to excel for the report. Office 2021 Error message 2023-10-11 11:27:00.2660,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:38.4480,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName) 2023-10-11 11:27:47.5837,MYOB.Huxley.RF.Core.Services.AppService.RFLogService,Error,1, : System.IndexOutOfRangeException: Index was outside the bounds of the array. at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.FillBody() at MYOB.Huxley.RF.Extension.Export.Excel.Formatter.CreateXls(String fileName)