Convert Quote to Sales Order
Hi everyone, in the old Account Right I could send a customer a quote - they paid a deposit and I'd turn the quote into a Sales Order with the drop down box and apply the deposit. Moved over to MYOB Business and I cannot see any way to do this. Only option is Quote to Invoice - which I don't want to do as it can take weeks, sometimes months between getting a deposit and finishing the job and issuing an invoice. I'm sure it's a simple bit of coding as it worked on Account Right. It simply makes sense to implement it on MYOB Business.113Views6likes9CommentsDo NOT include Online Payments by default with Secure Invoicing.
Upgrading to Secure Invoicing should not be connected by default to Online Invoice Payments. These two things should be separate. For MYOB users to continue emailing Invoices requires the mandatory upgrade to Secure Invoicing - fine. But it SHOULD NOT cause the activation of Online Invoice Payments by default. And the option to "not allow" isn't working universally. Until that flaw is completely fixed, Online Invoice Payments must be separate from Secure Invoicing upgrades.238Views12likes7CommentsDefault Email Template for Bulk Invoice Sending
Our clients would like the default email template to work when sending out multiple invoices at once. They have 15 recurring invoices to send each month and don't want to have to go into each invoice and manually send each one for the default email template to come up. I have spoken with someone at support and they said that they don't recommend ticking invoices and sending them as the default email doesn't come up. Can this be fixed or is there something that we need to change in our clients file for this to work. Thanks Laurinda42Views2likes3CommentsEmail Receipt Automatically
There should be a function that once the invoice is marked as paid, and shows a $0.00 balance, the customer is automatically emailed a receipt. I currently have to manually email each and every customer a receipt as many don't understand that the invoice with $0.00 balance serves as a receipt. They want something that states "Receipt" on it.51Views7likes2CommentsMultiple shipping addresses for one customer
I have just had my file migrated from AccountRight to BusinessPro and am disappointed to realise that I am unable to do several of the things that I have previously done on a daily basis. One of these is multiple shipping addresses for one customer. I need to charge/invoice the head office of a chain of stores that I supply for all of the product that I send to their numerous stores, but I need the shipping address on the invoice to show the store that received the product. i.e. there are many different shipping addresses, but all billed to one account. In Accountright I was able to do this by selecting the head office as the customer, and then choosing "another card" as the billing or shipping address - (all of the stores had their own cards)- and this way the relevant store's details ended up on the invoices, but all invoices for all stores were charged to the single account of the head office. I have just changed to Business Pro and there doesn't appear to be a way in this software to choose "another card" for a shipping/billing address. It would be great if this function could be added. P.S. When I was looking for a solution in the community forum, I did see that this issue had been raised a couple of years ago. I129Views6likes8CommentsInvoice Templates: Ability to select bank details
Frustration of mine is being unable to have multiple invoice templates, and change the bank payment details per invoice template, i have 4 bank accounts in use with bank feeds to MYOB too (association requirements) and would like to invoice specific to those accounts when issuing invoices, at the moment its very painful changing the bank payment details 'company wide', issuing the invoice, then changing the bank payment details 'company wide' again...55Views6likes3CommentsInclude customer phone number on invoices
Users would like the option to include their customers phone number and contact details on their invoice template and screen when entering invoices. This idea was originally posted 11 years ago with a total of 24 votes and 11 comments.30Views2likes2Comments