There should be a function that once the invoice is marked as paid, and shows a $0.00 balance, the customer is automatically emailed a receipt. I currently have to manually email each and every customer a receipt as many don't understand that the invoice with $0.00 balance serves as a receipt. They want something that states "Receipt" on it.
5 Comments
I am using AccountRight and do not have the option to send receipts via email unless I print them to PDF and send them through my external email system. This issue has been ongoing for many years. When will this be resolved?
100%! Please make it a feature/function in MYOB, needing to individually send out paid invoices it a nightmare!
By law in Australia, receipts need to be sent for any payment over $75. This should happen automatically and have a receipt option to resend if requested
- Status changed:NewtoOpen
Hey Skyward
Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.
this would be a great idea.
Automatic receipts were also suggested when an invoice is matched to a bank feed item and marked off, but when using auto payment matching that could become a little dangerous.
