AccountRight reports don't match my STP reports
Hi Everyone You're reconciling payroll in AccountRight and the payroll reports don't match the STP reports, where do you begin to look for what's causing those out of balance issues? In AccountRight there are three main reports that we recommend you use when reconciling payroll: Payroll Activity Summary Payroll Register Summary YTD verification report The first question you need to ask is... Do the Payroll Activity and Payroll Register reports match? If the answer is NO, this generally indicates that a manual adjustment has been made in Pay History in the employee card. If this is the case, you will need to change the Pay History back to what it was and process any changes/adjustments through Process Payroll. Then process a $0 pay to update STP. If the answer is YES, this generally indicates that the issue is being caused by ATO reporting categories that have not been assigned correctly or by payroll categories that have exempted from PAYG Withholding in error. Follow these steps to find and fix the issues: Run the Payroll Activity Detail report to narrow down which payroll categories are causing the problem. Check that the correct ATO reporting category has been assigned. Change the ATO reporting category as required. Check if the payroll category has been ticked exempt from PAYG in error (Payroll Categories>>open the category>>click on the Exempt button). Untick PAYG Withholding and click Ok. Once you have made the necessary changes to the payroll category, send an update event to update STP. Some other really useful reports that can help with EOFY are: Payroll Activity Detail - gives a breakdown of payroll categories per employee Summary of Payments - this is the individual employee version of the YTD verification report, it's similar to the old payment summary Payroll Summary - gives a breakdown of the payroll categories Where do you find these reports: Activity (summary and detail) and Register are found in Reports>>Payroll tab>>Employees YTD verification is found in the Payroll Reporting Centre>>EOFY finalisation tab Summary of payments is found in the Payroll Reporting Centre>>EOFY finalisation tab>>click on the ... button for the individual employee Payroll Summary is found in Reports>>Payroll tab>>Payroll Categories If you still having problems after following this process, please don't hesitate to start a new post.8.7KViews3likes0Comments
EOFY Finalisation Report
I'm checking the EOFY Finalisation report and noticed a discrepancy in the figures for 1 employee. On checking the last pay that was entered on the 26 June the discrepancy is showing between the ATO reporing category report and the EOFY Finalisation Report. The ATO reporting category seems to show the correct figures but it hasn't flowed onto the EOFY Finalisation report. Can you please advise the next step.Solved3.1KViews0likes9Comments
Payroll Category not appearing in STP for one employee
Hi, Just doing a quick recon ahead of payroll year-end and have noticed a payment of ETP to an employee is not showing in the payroll reporting centre. it is appearing in payroll and on the activity summary both activity summary and activity register agree have just tried processing a zero pay to help it through but it has not come through. It is not appearing on the individuals report or the YTD verification report. same category has been successful with a more recent employee. Hoping someone can help. ThanksSolved2.1KViews0likes8Comments
P&L Reports
How do companies run a current financial year profit and loss report if previous year is not closed. Our business does not close its financial year for a couple of months into new year, however the business needs to track the P&L each month and cannot until previous year closed ? This is our first financial year using MYOB and previous accountign package used, we were able to run all reports for current year before closing off. Boss not happy Appreciate responsesSolved1.7KViews0likes5Comments
STP - Reportable Employer Super Contributions (RESC)
After completing our first year of STP, I have discovered that our Salary Sacrificed Superannuation was given the ATO Reporting Category of "Not Reportable" instead of Reportable Employer Super Contributions. My "Summary of Payments" are now not showing anything in RESC for salary sacrified super. Is there way to easily fix this information for the pays that have been completed over the past year so that the correct information is shown on the Finalised Payroll Report or will I need to reverse and re-enter all of these pays so that the correct amount is shown in Gross Payment ans RESC. thank youSolved1.7KViews0likes2Comments
TPAR report failed to lodge
Our 2023 TPAR has failed to lodge. I have opened the report in Notepad to try identify the error. I have removed all visible non ASCII characters (in particular forward slash i.e Unit 1 / 789 Street, which has never been an issue in the past) but teh report is till failing to lodge. Each time I try to re-lodge, a new line is listed as the error by the ATO, and I can't identify the actual line because Notepad sees the entire report as one line. I did email the MYOB Support team asking if they would review our TPAR to try identify the error - and no suprises, I have not had any response. I would like to know if MYOB changed something within their software that now clashes with the ATO's as this is the first time in 9 years that I have had the report fail to lodge and have not changed the way I enter new suppliers in the last year. Is anyone else having issues?Solved1.3KViews0likes4CommentsEOFY Payroll
Hi Hope you can help, My end of year payroll figures are correct in MYOB I have doubled checked all When comparing the figures with EOFY STP its out by $305.09 for some reason that payrun did not calculate this amount. I have go through all the pay runs and found that the amount was for leave loading back in December. I checked the payroll catorgories and made sure that the leave loading was corect so I don't know how to fix this problem - as my figures are correct. Please see attached fileSolved1.1KViews0likes2Comments
EOY Payroll
Hello My verification report did not balance to the payroll register, I found that I had marked Parental leave as not reportable. I had already sent the final to the ATO, I unmarked the persons and did a 0 payrun to fix the error, and then changed the parental leave category to gross wages and reran another payroll. However, this has not changed the totals. Any ideas on how to fix this? thanks in advance.Solved1.1KViews0likes3Comments
Salary Sacrifice full bonus
Hi all, How do I enter a salary sacrifice when the total bonus is being sacrificed. Say 16k bonus and the total is being sacrificed. I tried entering his bonus and then the sacrifice as a neagative which brings his pay to nil which is correct, but then it asks if I want to void the cheque?? Could some one steer me in the right direction please. Thank youSolved1KViews0likes4CommentsEOY Finalisation - Other Employee Benefits
We have discovered that our Deduction - Pre Tax Salary Packaging has not been reported to the ATO. This was "Not Reportable" in the ATO reporting Category. This does need to be reported - Other Employee Benefits (type O) We have Finalised all employees through EOY Finalisation. How do we fix this? Some employees may have already lodged their Tax returns. We have processed 2 x pay runs in July 2023 Thank you. We use AccountRight Plus AU 2023.6.0Solved804Views0likes3Comments
