Request for Feature Enhancement – Attachment Order in MYOB AccountRight Web
Hi Team, I’m currently using the web version of MYOB AccountRight to manage bills and have encountered a usability issue with how attachments are handled. Each time I upload a bill, I also attach supporting documents such as screenshots of email approvals. However, MYOB automatically rearranges the attachments, which causes the invoice to no longer appear first or as the main reference file. I’ve tried reordering by deleting and re-uploading, as well as renaming the files to influence their position, but the system still displays them in an unpredictable order. This presents confusion for our team and external auditors, as the key invoice is not immediately visible. Would it be possible to: Introduce an option to set a primary/default attachment? Allow users to manually reorder attachments once uploaded? Or provide best practice recommendations to ensure the invoice always appears first? I believe this would improve clarity and reduce errors during reviews. Thank you for considering this feedback, and I’d appreciate any advice or workaround you could offer in the meantime. Kind regards, Randolph
Bring back the ‘Send Remittance Now/Later’ option in Bills
Up until a couple of weeks ago when you saved your bill and clicked ‘Record Payment’, the dialogue box would have the option to send remittance advice Now or Later. According to Myob, due to a technical issue, they’ve had to remove that option. Their alternative ‘solution’ to send remittance advice Later now takes twice as many steps. Myob, please bring back the simple way to choose to send remittance advice Now or Later.
Using Gift Cards to make a purchase
Hello In purchasing a non-current asset (a laptop) from an electronics company, I used two gift cards and paid the balance using cash via the business debit card. I have written this out as a General Journal entry below in case the above was unclear. Dr Laptop $1855.45 Dr GST clearing $ 185.55 Cr Bank $1891 Cr Gift Card A $100 Cr Gift Card B $50 I have not taken any action (before the time of the laptop purchase or otherwise) to show the transfer of the Gift Cards into the control of the firm in the MYOB system. And obviously, the transaction that will appear in my bank feed will be for $1891, not the $2041 sales price total. What steps should I take to ensure these events are correctly represented in MYOB? Namely, how should I deal with receiving the Gift Cards, and what should I do when creating the bill? (so that I can claim the GST on the total sale, not just the portion that was transacted by card).