AccountRight closing off incorrect invoices with my merchant settlement figure
Hi community Does anyone else have this problem. Our eftpos settlement happens every evening and on random occasions Accountright auto matches the figure to outstanding invoices on the system. It is just so frustrating. Random invoices get closed by the system that should not be closed. I have reached out to MYOB on a number of occasions to let them know of the glitch but have not heard anything back. Hopefully I am not the only one as it takes such a long time to track down. I have to make sure every day that the settlement from our eftpos machine doesn't get gobbled up by the system matching it to a coincedently similar open invoice on the sytem. Arrgggg.