PAY SUPER. Is MYOB going bust? broke? bankrupt? under administration? No calls allowed and emails bouncing.
My question is, after reading some of the Superannuation Clearing House issues on this forum as well as my concerns regarding the viability of MYOB as a company; should we be entrusting our employee's super and our liability through legislation to this company or finding a reputable, responsive and reliable clearing house? After my application on 2nd June 2026 to join Pay Super I received an email acknowledgment but have not heard anything since. I have not received the 1 cent deposit for bank verification. I have sent an email query to pay super and tried calling but calls are not being taken and emails are bouncing with a mailbox full message. The joke is that after MYOB refuses to take calls from 'priority clients', they put you through to a satisfaction. Good joke MYOB. When MYOB stuffed up and didn't make changes to our account as requested by email, phone and online, I resorted to calling them and was on that call, mostly waiting, for over 3 hours. Clearly MYOB cannot afford to pay enough staff to service their client base.
PaySuper_Some employee not showing
Good morning, I have been usually paying super through the ATO Small Business Clearing House which is set to close on 30/6/26. In preparation for this closure and PayDaySuper, I have used the "Create Super Payment" in MYOB and was able to make super payments for 3 out 5 employees. Thank-you for the PaySuper service in MYOB. However, super payments for 2 employees did not appear in the list for payment. 1 of these employees has a super salary sacrifice deduction and 1 employee only started to work for the business from January this year. Would you kindly help me troubleshoot what has gone wrong here? Many thanks. Kind regards James
Pay Super
Have been trying to set up PAY SUPER in AccountRight for weeks - but just get a message: "Whoops you have hit a snag" ? Can someone tell me if this function is permanently out of order? How do I set this up now. Why pay subscription to MYOB if there is no longer any support ? The support was never good - but now it is non-existent
