Unable to submit Pay super in Account right

Same issue. Pretty annoying that it wasn't highlighted anywhere like in the MYOB status, or anything helpful sent to customers. Also realised htere is absolutely no way to contact MYOB for support or help. 

Mine is now working, it has gone back to telling you which employee's super has the problem against it which allowed me to work out what needed to be fixed to continue instead of the unhelpful message that it threw up previously. Thanks

HI IshuGupta, 

Thanks for posting. You’re seeing the same Pay Super issue in AccountRight that our team’s already aware of and working on.

If you don’t already have a support case logged for this, I’d recommend jumping into My Account and creating one so we can link it to the existing investigation on our side, so you can get a notification once it gets resolved.

Regards,
Genreve 

Hi We have now created the 

Case #02776704

I'm having the same issue.   Has been 24 hours and still unable to submit and pay super.   I will also create a case.

I am having same issue too

I am having issues too

Hi yes we have had this same issue for a week now..?

Hey Danielle1,

We're aware of the issue with recording super payments. Our developers are already investigating. If you haven’t submitted a support case yet, we recommend creating one via My Account so your account is tagged as affected and you’ll be notified as soon as it’s resolved. If you’ve already got a case lodged, you’re all set and don’t need to create another.

Cheers,

Doreen

I agree - should be something about this on the MYOB status page.  This is not just your everyday "somethings not working" issue - this impacts regulatory compliance reporting obligations!