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Start exploring integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
myob ADVISORY
Myob of advisory reports are not producing graphs when you turn them into PDF's does anyone have any information on this looks like there's a fault in the MYOB or it could be Acrobat. Either way we can't use advisory at the moment because throughout the office every report will save and export with no graphs just shows a question mark (?)
MYOB Teams leave
Hi, We have set up MYOB teams for applying for and managing leave. The ability to apply for Leave without pay/Unpaid leave, despite being ticked in the card of each employee, is not showing up as an option - does anyone know if there is some trick to this (it shows the option of annual and personal leave only)
Customer Sales (detail) report not showing description
The current statement template does not include a description showing what an invoice has been issued for. I recently switched over from Account Right which had this feature. I shouldn't have to go through every invoice to let a client know what an invoice was issued for. I received this response and have posted a suggestion to the Business Product Ideas Board: "Unfortunately, the description value is taken from the Journal Memo of the transaction from the AccountRight desktop application. However, the MYOB Business does not have the Journal Memo field. Hence, it defaults to the prefill for an empty Journal Memo field (Sale; Customer Name). I recommend posting this as a suggestion to the Business Product Ideas Board for the developers to see." I have tried to get around it by printing a customer sales (detail) report, however the description field is blankI can't see any other work around. Does anyone know if there is something I can generate, instead of having to go through invoices manually? Many thanks. Many thanks.
How to setup leave entitlement for a permanent part time salary staff?
Hi, I need help on how to setup leave entitlement for permanent part time staff paid by salary. Our full time staff work 38 hours weekly and we select annual full time salary in entitlement category with 152 hours per year. What if we have staff who work 20 hours(5days), 24 hours(4days), 40 hours(5days)? Does it mean I need to create a separate entitlement category for each of them? 20hours with 100hours AL entitlement 24hours with 121.6hours AL entitlement 40hours with 160hours AL entitlement They all paid by salary not hourly. Please help. Thank youWhy can I not see the option to chose a Pay event for submitting backdated STP?
I have employees on a fixed salary, so am often submitting the STP late. I used to be able to select the 'PAY event' option so that it still shows up on the ATO reports and in the BAS prefill. Now I can't find that checkbox. Has it disappeared or do I need to change something in the settings?Customer Stories: Wurrumay Collective
Hey everyone. Check out our latest customer story below! Wurrumay Collective started with the goal to bring First Nations art and culture into Australian homes. Beyond the basics of running a business, Wurrumay Collective needed a way to track materials for their own handmade goods, and keep an eye on store stock levels and costs. Learn more about how they used MYOB Business Pro to manage their business, manufacturing and retailing needs. Learn more about how they use MYOB Business Pro and reclaimed 20 hours a week!
Developer Update July 2025
Developer Update July 2025 AccountRight 2025.6 has now been released. With this release, we’re introducing improvements to the AccountRight API to ensure a consistent, reliable developer experience. What's new for developers We fixed a discrepancy between AccountRight and the Public API when reporting inventory values involving received items. The current value and average cost calculations are now the same between the two systems. There has been a recent internal change made to how the API works for security and stability purposes. This has no expected impact to our developer community or to the functionality of the API other than a potential slight delay in API response time. These changes are being heavily monitored to ensure no degradation of service occurs. What do I have to do? There is no change to setup, usage or expected impact at all, other than that short delay in response time. If you do notice any problems arise from this change please contact our API Support team at https://apisupport.myob.com/hc/en-us/requests/new Please update your integration to use AccountRight 2025.6 for these latest changes and continued compatibility. You can find out more about the new version of AccountRight 2025.6 at our blog here. As with every AccountRight release, older versions are scheduled for decommission. If you’re still on AccountRight 2025.5, please make sure to update by 21st July 2025**. For more information on updating AccountRight, see our update guide in the help centre. ** All dates are indicative only and subject to change
STP Report Gross not matching Payroll Reports
Hi, I'm wanting to do STP finalisation but the gross wages are showing as different to the payroll reports. The payroll activity report and payroll register match and are showing the correct gross wages. But the STP finalisation is showing less I've done $0 pays and update events that have gone through fine There is no allowances or anything. When I go into an employee that is out, all there payments are showing as gross payments, but then in the STP finalisation summary the gross is different. examples are attached. Any help appreciated.Superannuation pending authorisation
Hi there, I just saw that I still have some super payments pending since August 2023. I tried to authorise the payment several times but I have an error message that pop up “ A problem occurred with processing this super payment. Please refresh the browser, check the details and try again.“ I also have some failed payments exactly a year later, August 2024. Can you please help me with this issue. Thanks
