Payday filing - "Submitting" status disappears, returns to 'Not Submitted"
Hello. I am submitting Payday Filing to IR and the status changes from yellow "Not Submitted" to light blue 'Submitting" status. I navigate away and come back to check and it has returned to yellow 'Not Submitted" again. Have tried multiple times and keeps happening. Can anyone help? ThanksNZ desktop payroll on Parallels with ARM
Does anyone know how to get NZ Payroll (green desktop payroll) working on Windows ARM? I've been running Macs for years using Parallels with absolutely no issues. When I updated to a Macbook Pro last year with Parallels (all current including all Mac & Windows updates) I haven't been able to get the payroll working at all. I've been told it's an "ARM" issue. Has anyone come across this and know how to get it working? I'm sick of running two computers to do wages & can't do Online Payroll for these wages & really gutted this software has been left behind while none of the other payroll options are anything like it in reporting or processing. Many Thanks Bex
NZ Bank Account Names
Hi there, NZ Banks are now double checking that bank account names match with bank account numbers. I notice when the payment file is created, the A/c name field is not pulled into this file and instead defaults with the employees First & Last name. When the file is then imported into our bank to make the payments, the names are sometimes incorrect to the exact bank account name. How do we go about updated this for future pay runs without having to manually override the account names each time it is imported into the bank. Thanks
Paydays fall on Christmas day and New Year Day
Just refreshing my brain as I am self-doubting myself my payroll ends on a Tuesday night for Payment on a Wednesday With Christmas day and New Year's Day falling on a Wednesday I know the banks will still process the payments but before 7-day banking came along we had to pay payroll the day before a public holiday. I can't find anywhere that this RULE still applies so I am assuming it is no longer a rule since 7-day banking came along, and I can just set the payrolls to pay out on the set days (both Wednesdays ) ?
Sick Leave - changing anniversary date
Hi, we have an employee who we would like to bring forward his sick leave anniversary date. Currently his next sick leave entitlement isnt until 22 May 2025, but we want to bring this forward (with his agreement obviously) to a date in October 2024. How would i do this? We are using MYOB Ace payroll.
NZ Tax Tables 31 Jul 24
Hi All, We have a new employee commenced in NZ in the Month of August. According to employees Tax Code the Tax taken up by MYOB is incorrect. Does the Tax Table is uploaded to MYOB Business Pro automatically? Because tax is not calculated correctly by MYOB business Pro for NZ Payroll in this case. Please share your experiences & solutions. Thank YouMyob Payroll Desktop version 2024.2 not posting journals
Hi all I think ever since the upgrade to 2024.2, whenever I finalize the pay a blank page opens up (top bar reads my.myob login) and then after a few seconds the page says that the page cant be opened and try and refresh. After I close that pop up page I get an error in Payroll saying Operator/operand type mismatch. I the click OK Next it says the Journals have not been posted into my account. I can also recreate this when I go into Tools/Create Journals and try to do it manually I have recently had to replace this computer so have had to reinstall everything, so unsure whether it started happening straight after the payroll upgrade (via email) or whether its only been since this new computer. I have just trying reinstalling Payroll but its still happening. Any suggestions? Thanks
Sick Leave did not rollover on anniversary date
An employee's sick leave anniversary date was on the 21st of August 2024 where he was entitled to another 10 days sick leave. I'm using, MYOB Business Payroll only and it did not update the sick leave and he still has a zero balance when it should be 10. I've tried adjusting the leave and adding the balance manually, but nothing is working. Can someone help. Thank you.Sick Leave did not rollover on anniversary date
An employee's sick leave anniversary date was on the 21st of August 2024 where he was entitled to another 10 days sick leave. I'm using, MYOB Business Payroll only and it did not update the sick leave and he still has a zero balance when it should be 10. I've tried adjusting the leave and adding the balance manually, but nothing is working. Can someone help. Thank you.
SA tax code is taxing wrong in MYOB 2024.2
Hi, I have an employee whom I'm paying a bonus to which puts their grossed up annual income in excess of $180,000, and therefore over the ACC levy for 2024-25 of $142,283. I therefore taxed the additional payment as an extra payment and used tax code 'SA', I also ticked the 'Extra pay is exempt from ACC Earners Levy' box . MYOB desktop payroll (version 2024.2) is taxing this payment at a flat rate of 39% when the 'Extra pay is exempt from ACC Earners Levy' box is ticked, and at a rate of 40.60% (39% PLUS 1.60% for ACC) when this box IS NOT ticked. According to IRD tax tables, the 39% is INCLUSIVE of ACC levy. See extract from IRD below: Can you please tell me why the software is taxing this payment like this? Is this a known issue with the 2024.2 release? Cheers,
Final pay - including payment of 2 weeks in lieu of notice period
Hi, I need to do a final pay for 2 employees who have ceased employment with us, we are paying out their 2 weeks notice instead of them working this time out. If I add '80 hours' into their final pay, along with their actual hours worked for this last week + annual holidays won't the tax rate be incorrect (i.e it will be 1 large payment, taxed at a higher than normal tax rate). How do I amend their tax rate so it taxes them correctly. Or can I do 2 or 3 pay runs with todays 'payment' date, but for future periods? (i.e the next 2 weeks?)Paid Parental Leave
I have a staff member who is going on PPL in a few weeks and I am trying to make sure I am sorted as it has been over 5 years since I last had to deal with PPL and obviously not in the new Payroll system. I see there are 2 options on how to deal with PPL, (excluding the employee, or including the employee from pay runs) and the easiest for me is to exclude the employee. MYOB says to add a termination date and then re-instate the employee when (if) they start back, however I am worried that this would mean they aren't accruing the Annual Holidays they are entitled to? Previously in the old system you were able to go into the employee tab and change their status to 'on PPL' so I am just wanting to double check I am doing it correctly. Also, we were told last year that the Split Pays function would be back this year - do we have an updated time frame for this as I have staff asking for this to happen? Thanks in advance :-)
