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Unable to select the correct period to file GST return
I am preparing the GST return using MYOB account right Premier. However, the correct period end (Apr 25 to May 25) does not appear in the dropdown list. When we started a new financial year last year, I selected the option to keep all records, but I believe we may have now reached the three-year max data limit. As our accountant is still working on the EOFY 2025 report, we are unable to start a new financial year at this stage. Could someone kindly advise what we should do to proceed and prepare the GST return for the period Apr 25 to May 25?
Unable to select correct period to file GST return
When I go to file the GST return via MYOB, I'm unable to select the correct period end (May 2025) from the dropdown: Incidentally, all the available dates are prior to the first GST return I filed with MYOB (which was for the period 1/8/24-30/9/24). Seems like somebody released a bug. What can I do to file the return?
MYOB Payroll 2025.1 & Decommissioning
FYI: MYOB Payroll 2025.1 - March 2025 MYOB Payroll 2025.1 updates the ACC earner levy rate, ESCT and extra pay tax thresholds for the 2025 to 2026 financial year. MYOB Payroll will be decommissioned on 1 April 2026. After this date, features, patches, compliance updates and support will no longer be provided. Visit our page about MYOB Payroll coming to an end for more information and migration options. MYOB Payroll 2025.1 - March 2025
Paid Parental Leave
I have a staff member who is going on PPL in a few weeks and I am trying to make sure I am sorted as it has been over 5 years since I last had to deal with PPL and obviously not in the new Payroll system. I see there are 2 options on how to deal with PPL, (excluding the employee, or including the employee from pay runs) and the easiest for me is to exclude the employee. MYOB says to add a termination date and then re-instate the employee when (if) they start back, however I am worried that this would mean they aren't accruing the Annual Holidays they are entitled to? Previously in the old system you were able to go into the employee tab and change their status to 'on PPL' so I am just wanting to double check I am doing it correctly. Also, we were told last year that the Split Pays function would be back this year - do we have an updated time frame for this as I have staff asking for this to happen? Thanks in advance :-)
Change IRD number & AIM Tax return
Hello I have a client who is changing on 1/4/25 from an individual sole trader paying AIM tax on a monthly payments basis, to a Partnership (different IRD Number) and GST & AIM tax on a two monthly payments basis. Can I finish up year end 31/3/25 then change the IRD Number and AIM tax basis from 1/4/25? Thank you for any advice. Regards SandraKiwi saver contribution refund
Morning, we have a new employee who provided an opt out of KS form in his employment pack. As required he was auto enrolled (I intended to opt him out after the mandatory 14+ days), the first deduction was made on day 8 of employment however on day 10 of employment I received a savings suspension notice for him from IRD. By my error a further deduction was made on day 16 of his employment I have refunded this as a non taxable earning in our last pay run and edited my PAYE IRD submission. My problem is now my MYOB pay run items and my PAYE on IRD and different will this be an issue going forward. (NOTE: I did call IRD to see what takes priority a) the opt out form or b) the letter from IRD, she advised its most likely the IRD letter however I should opt him out anyway and they will let me know what to do from there.)Timesheet (manual entry)
hi, I am new to myob payroll and trying to do a pay run, but it seems like I cannot enter my employee hours myself anywhere or even upload a timesheet, as we have only 1 employee who does not want to use myob team to enter hours. Is there any manual way to input the employee hours thanksTaxation of extra pay when employment ends
Hi, The release notes for MYOB payroll desktop version 2025.1 included the above note re: taxation of extra pay when employment ends. The extract notes the change to the annualised calculation to now be based on two weeks instead of four weeks; however, the IRD website is still stating the calculation is to be based on four weeks? MYOB - can you please advise where this change was initiated from? Also, the old calculation of 4 weeks was multiplied by 13 - are you now suggesting the two weeks to be multiplied by 26 instead?
Pay run in wrong financial year
I have a pay run that ended on 30th March (EOY) which I didn't process until 2 April and didn't realize that it would go into this current financial year totals and had already submitted it to the IRD, how do I reverse this pay run so that it reflects in our totals for YE 31/3/25 and how do I reverse the submitted IRD payment. Much appreciated for any help. ThanksModified Tax Rate
HI, We have an employee with a modified tax rate. The new rate is inclusive of ACC levy. I have entered the new rate into the "Tax Rate %" field less the 1.67% ACC rate. But when the employee's tax is calculated it's not correct. The tax is out by $0.19, or about 0.2% Why would this be?2025.1 Payroll Incorrect Gross YTD Calculation
Hi, I have a spreadsheet I track MYOB payroll annual leave in due to historic issues, up until we applied the 2025.1 update, everything has tracked 100% in synch, as of this update, the Gross YTD calculation used in both Annual Leave and in the employee Audit reports seems to limit the gross value to the last 52 pays instead of using the full years date range. I.E. Today is 26/03/2025, a payroll run processed on 27/03/2024 is NOT included in the gross YTD figure used in the annual leave calculation or in the Employee Audit report (starts with first payroll run in April) The above logic is not strictly correct either, the prior payroll processing date was last Wednesday so 19/03/2025, to get a full 52 week value, then the calculation should be for the date range of 20/03/2024 (Take last finalised date then add one to day, deduct one from year) up to & including 19/03/2025 which in that case would include TWO additional payroll runs from the 20/03/2024 & the 27/03/2024. As any errors in payroll fall back on the employer as being at fault, this sort of error really does not help matters at all. I have paid 2 x employees based on my spreadsheet calculated hourly rate as today, I trust that more than the payroll package & have included the values from the two missing payroll runs in March 2024. Please fix ASAP. Cheers, PhilDifferent day in lieu cashouts taxed at different rates
Hi experts, I need some assistance please. Our staff are entitled to claim days in Lieu when travelling or working over weekends or holidays and our in-house instruction is that the staff member either has the day off within a specific time period or if that is not possible, they are paid out. One particular staffer noticed that when he was paid out a day as part of his salary the PAYE was different to when he was paid out a day on its own, as in not part of a pay run. He asked me how this was possible and I haven't any idea at all how this works. We are on MYOB Payroll and it is in the works for us to move over to MYOB Payroll for business from EOM. I was also asked to confirm why they would need to pay in to the IRD if their PAYE has been deducted correctly. I have no idea about that either I'm sad to say. I just use and trust the software to be correct. I do run the updates when I am notified about them. If anyone has any answers for me I'd sure appreciate them! Thanks and have a great afternoon :-) HeatherEmployee changes
I am trying to change the hourly rate for a current employee and when I click on "Save" I get a message that says : Save changes and delete saved pay run? This employee is included in a saved pay run. If you save these changes, we will delete all saved pay runs that include this employee. I haven't seen this message before. Usually I can just save changes without an issue. Why is this message coming up?
