hi there , i am in the process of switching from myob exo desktop version to the business pro payroll, i have added all the employees and have added there current leave balance from exo as there starting balance in business however for some reason the accrued isn’t working correctly. - an example it’s added around 3 weeks accrued to one employee on top of the elated 3 weeks carried over - so it’s saying he has around 7 weeks leave
Hi Kirsten5,
Thanks for providing context. That’s definitely a weird one. There could be a few reasons why those leave amounts look off. The easiest way to sort it out is to check your entitlement reports and use a void pay if you need to fix up the leave balances.
Also, if you run the Leave transaction report, you can click the dropdown for the employee to see where all the accrued hours came from. That should help you get to the bottom of things.
Regards,
Genreve
Thanks Genreve for replying.
When i run the Transaction report all its showing is 2 employees getting 4 weeks added at their anniversary and there is no other leave added??
This is what the payslip says, and the leave in advance has increased 3 hours last week (which doesn't seem wright either)
Something is not accruing correctly
Hey Kirsten5,
Thanks for giving us a peek at those screenshots, they're super helpful. It looks like there’s something odd happening with the leave accruals in your transaction report. The best way to fix this is by reaching out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can dig more details and help you in getting everything back on track.
Cheers,
Doreen
