Latest topics
Final pay - including payment of 2 weeks in lieu of notice period
Hi, I need to do a final pay for 2 employees who have ceased employment with us, we are paying out their 2 weeks notice instead of them working this time out. If I add '80 hours' into their final pay, along with their actual hours worked for this last week + annual holidays won't the tax rate be incorrect (i.e it will be 1 large payment, taxed at a higher than normal tax rate). How do I amend their tax rate so it taxes them correctly. Or can I do 2 or 3 pay runs with todays 'payment' date, but for future periods? (i.e the next 2 weeks?)52Views0likes3CommentsPaid Parental Leave
I have a staff member who is going on PPL in a few weeks and I am trying to make sure I am sorted as it has been over 5 years since I last had to deal with PPL and obviously not in the new Payroll system. I see there are 2 options on how to deal with PPL, (excluding the employee, or including the employee from pay runs) and the easiest for me is to exclude the employee. MYOB says to add a termination date and then re-instate the employee when (if) they start back, however I am worried that this would mean they aren't accruing the Annual Holidays they are entitled to? Previously in the old system you were able to go into the employee tab and change their status to 'on PPL' so I am just wanting to double check I am doing it correctly. Also, we were told last year that the Split Pays function would be back this year - do we have an updated time frame for this as I have staff asking for this to happen? Thanks in advance :-)21Views1like2CommentsMoving from Ace Payroll
We are a small NZ company operating with few employees on all types of employment types. With Ace payroll support ending in 2025, I am looking for suggestions on what to move to. The ideal system would have an easy migration and talk to main accounting systems. Fellow Ace users looking at the same situation, what are your thoughts? Thanks.45Views0likes3CommentsCannot mapp accounts to file AIM Return
Cannot Mapp accounts, have tried numerous times. Never had this problem before MYOB made changes, have been doing it for years. They emailed me with old instructions that don't apply, have cleared cache history as always suggested. When I go to reply to their help email it says its says its not monitored. Can the MYOB community help here, I am getting no-where with the support team.749Views0likes12CommentsIRD deductions paid to employee instead of IRD
I have installed the payroll update 2024.2 (payroll desktop version) Payroll won't post journals into Accountright, I am unable to manually create the journals I have attached the error I receive in both companies Also, there were deductions from payroll in one company payroll file which show on the payslip, but the bank transaction screen shows the net amount including the IRD deduction was paid to our employee, even though it wasn't. I have checked font size is normal and there are no conflicts in the device manager70Views0likes3CommentsNew NZ tax from 31 July updated early
I have just finished the payrol week ending 6/8/24 and the tax for my people is the same as last week which suggests that the changes were already in place was the tax update automatic with out any notification No email has come through to say that the update had happened or was happening internally would of been good to know this68Views0likes3CommentsPayroll giving
Hi there I am using MYOB Business Payroll and am trying to find out if Payroll giving is available? When I check the IRD site, I can see that I would need to do the following: Deduct the donation amount your employee has requested from their salary or wage. Work out the tax credit for each donation an employee makes. The amount is 33.33% of the donated amount. Reduce your employee’s PAYE by this amount. Record the tax credit for each employee when you submit your employer monthly schedule. Would I be able to setup a Payroll giving deduction? or would I have to manually calculate with each pay processed? ThanksSolved35Views0likes2CommentsNZ payroll tax updates too early
Hi seems the NZ tax changes happening from 31st July are already loaded onto payroll. I am doing pays today ending 30th July and the tax rates have changed. We cannot pay the new rates yet. How do I reverse the tax changes so our pays can be correct today.Solved104Views1like11CommentsSpecial leave
I am using MYOB Business Payroll and I have an employee who has been given 32 hours of special leave. As I am unable to add a new leave category, do I just enter the entitled hours into the alternate leave holidays balance and deduct them from there when I do a pay run? Or can I somehow add a new leave category? Thanks for your helpSolved27Views0likes2CommentsMYOB payroll version 2024.1 wont install- OS Windows Pro 10
Hi I experienced the same issue as thread. I tried the solution suggested but not works for me. I have tried everything, I deleted temp files, stopped all start-up programs and MYOB payroll still won't start installing, After unpacking the files nothing happens. Please help !! https://community.myob.com/t5/Other-MYOB-software/MYOB-Payroll-won-t-install-on-windows-11/td-p/832899438Views0likes8CommentsPayroll and PAYE
Where in this payroll does it calculate and show the gross amount on screen or in a report to be paid to IRD at every weekly IRD Filing. Why do we have to add these items to get a that total amount PAYE + Some Deductions ? + Employee Kiwisaver + Employer Kiwisaver The Payroll Activity Report shows all deductions so you can use this report as some are non taxable. Is this payroll not intended for New Zealand , we never had to do this with Ace Pays ? Are we missing something or does the program need adjustments made. Any help appreciated.43Views0likes4CommentsPayroll - unable to sign in
I am unable to sign in to Payroll, couldn't sign in all night last night and again this morning. Just keep getting this error message: This page isn’t working essentials.myob.co.nzis currently unable to handle this request. HTTP ERROR 503 I have cleared the cache and deleted the browser history, have updated and restarted the computer and have tried another PC with a different browser but... the two factor authentication now wont work, sends me the email and when I put the number in it says incorrect number or it has been used before? (it isn't the incorrect number and I haven't used it before?? I need to get the pays processed today but am about to head off to work.255Views0likes11CommentsAccrual of leave while on Parental leave
Hi there, I'm using MYOB Business in NZ. Can someone please explain to me how to turn off leave accruing for an employee while on Parental/Maternity leave for 6 months? When I called MYOB they said to alter the Anniversary date for the employee by pushing it our for the time they are off. I've done this but leave is still accruing. How to I stop this please? I don't understand how this works. Please help! thanks, Dee196253Views0likes3Commentsreducing hours pay run
Hi there, posting here as the support staff couldn't work out this particular issue and still waiting for a call back since last week.. A staff member reduced her days from 2 days to 1 day. She complained her annual leave hours reduced. It appears same number of weeks entitlement remains but the hours were reduced. (i.e. her week of entitlement still 3.11 weeks; but hours available was from 46 hours to 22 hours). When she raised the concerns to me, I called the support and we went thru her past pay slips on MYOB software. It was noted that her pay slip on MYOB cloud was 22 hours from her past pay slips as opposed to 46 hours she claimed. Of which, I told her the software and the pdf pay slip could not be altered as it was emailed and sent to her from software. So, she printed her past few pay slips and the hours were 46 hours instead of 22 hours. 1, how to correct, change and record the right amount of annual leave? 2, how can the software automatically alter the past pay slips which were sent out already? was this not supposed to be a legal document? thanks46Views0likes3CommentsRefunding Kiwisaver
What would be the correct way to refund kiwisaver in Exo Payroll? Client has had notification from IRD to refund as employee not eligable, IRD have refunded the Employer and asked them to refund the employee - they entered Kiwisaver amount as a negative but get errors when generating the IR Reports for filing. Should this even be recordeed against Kiwisaver? Or just added as a post tax allowance? Any advice? ThanksSolved34Views0likes3CommentsFiling GST through MYOB - Only GST Periods from 2022 are showing
I'm trying to file my GST through MYOB (I've done it successfully twice before) but this time I'm not able to do so because the correct period is not showing. I'm trying to file a 2-monthly return for the period ending 31 May 2024, but the only options in the dropdown list are 2-monthly periods in 2022. What have I done that means I cannot select any periods after 2022? PS I've had to file the return manually through IRD (as it was due today) but would love to resolve this so I can file the next one through MYOB37Views0likes1CommentGST on import - NZ
Hi The way the GST on imported goods works in MYOB seems strange. Per the attachment, we pay GST on imported goods of $5992.65. Normally this amount would be allocated to Box 13 of the GST Return (Credit adjustments from your calculation sheet) of $5992.65. No amount in the MYOB GST return appears and the bank transaction shows a GST amount of 50% of the $5992.65. Surely if I set up the GST code as 100%, the amount of GST should be 100% and should appear in the GST return in Box 13. In pevious message posts, the GST is worked around by grossing the amounts up but as this is GST on imports, it shoudn't be grossed up. Is this an MYOB software issue that needs to be fixed? Thanks Nick230Views0likes6Comments