LeighaPecnik
22 days agoExperienced User
MYOB not sending automatic emails on sales
Hi,
I have noticed that our MYOB Accountright product is not sending invoices from sales to the customer despite the automatic emails ticked on. Sometimes the invoice goes to the customer and other times its not and the customer has not receiving the invoice or any other attachments. This was never the case before until the last few months i have had customers complain about not receiving their invoice. I have had to print it as a PDF and send through our Office email that way. This is very time consuming.
Could someone let me know how to fix this issue or does anyone have any solutions on how to proceed.