Forum Discussion
- Genreve_SMYOB Moderator
Hi KellieAdams
I see you need help accessing your file. Normally, your file should be active right after the payment goes through. For quick help, check out myob.com/support or myaccount.myob.com to connect with MOCA, our virtual assistant. If MOCA can't solve it, you'll be directed to our live chat team for more troubleshooting.
Feel free to start a new thread if you need any other help.
Thanks,
Genreve