Forum Discussion

IviSM's avatar
IviSM
Experienced Cover User
5 years ago

Subscription will expire alert- We already paid the subscription

Good morning

 

Could you please assist as we get the below alert regardless we already paid the annual subscrption. 

Regards

 

Ivi

 

  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi IviSM 

     

    So that I can look into this for you can you please send me the following information by private message:

     

    • serial number
    • business name
    • primary contact name
    • primary email address
  • Tracey_H's avatar
    Tracey_H
    Former Staff
    5 years ago

    Hi IviSM 

     

    So that I can look into this for you can you please send me the following information by private message:

     

    • serial number
    • business name
    • primary contact name
    • primary email address
    • IviSM's avatar
      IviSM
      Experienced Cover User
      5 years ago

      Hi Tracey

       

      Thank you for your email but this issue has been already sorted. 

       

      Kind regards

       

      Ivi