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bumpkin's avatar
bumpkin
Partner
3 years ago

CMN.ATO.CTR.458096 Tax Rate Incorrect

Hi there,

 

We are getting rejection notice CMN.ATO.CTR.458096. The tax return seems to have changed the tax rate to 25% randomly over the weekend. Can you please let us know if there is a fix for this ASAP (as it is obviously a fairly significant issue!).

 

Thanks!

Christy

1 Reply

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  • Hi bumpkin 

     

    I have tried searching this rejection code in our database but couldn't find anything.

    Best to contact ATO for details as the return is rejected from ATO's end.

     

    Below is the link that talks about changing tax rates in the software, you can check the settings there to see any changes that might have happened:

    KB0021016 - Tax rates

    https://help.myob.com/wiki/x/RC_EAQ

     

    Regards,

    Syed

    Customer Support Representative