When I generate and print (in Word) an invoice in MYOB Acountance Office I get the above error ("Error! Reference source not found")
The error message is displayed in fields: GST, Total Including GST, Amount Paid and Balance Due.
The same problem is when invoice is for tax return and for BAS.
Has your process worked previously using the same template?
It worked fine until last Friday.
Hi polacc
Thank you for your query.
I would like to let you know, on 30 March 2021, Microsoft released an update for Office 365 and we've identified that this update is causing issues with MYOB AE/AO that uses the mail merge functionality.
For full information about this, please refer to this help article: Mail merge issues after Microsoft updates
Regards,
Sandy
Client Support Representative
