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FD2's avatar
3 years ago
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MYOB Tax 2022 Lodgement Error CMN.ATO.GEN.XML04

I'm trying to lodge a 2022 Tax Return and it has rejected with the following error. I've deleted the dividend schedule and re-entered it (as suggested on other similar posts), checked all dividends have the correct country & the correct number of holders, however it's still rejecting.  

 

Code: CMN.ATO.GEN.XML04
Fields:
Summary: A mandatory field has not been completed.
Details: The element 'Dividends' in namespace 'http://www.sbr.gov.au/ato/incdtlshas incomplete content. List of possible elements expected:
'AddressDetailsCountryC, DividendTotal' in namespace 'http://www.sbr.gov.au/ato/incdtls'. Hint: while processing parent element [Dividends] child mandatory element [DividendTotal] was not found

  • After contacting support, the issue was that there were more than 50 lines in the dividend schedule. After deleting & consolidating lines to bring it under 50, the return lodged. 

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  • After contacting support, the issue was that there were more than 50 lines in the dividend schedule. After deleting & consolidating lines to bring it under 50, the return lodged. 

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