Forum Discussion

amyshen's avatar
2 months ago

V23 Error Message: "Invalid $ value (cannot be negative) E629 refer help for item and description"

In the trust distribution section is talks of dollars and cents in whole dollar fields but there are none in the return other than the franking credits and foreign tax credits which have always allowed dollars and cents. 

 I am unable to complete the return, but I am unable to locate the position in the return of the error. Please advise how to fix this?

2 Replies

  • Hi amyshen​ 

    If you contact support on 1300 555 117, we can search for the negative value and remove it manually. It will only take us a few minutes, but we will need Team Viewer access. After, you'll be able to complete & lodge the return!

     

    Thanks!
    Amy