Forum Discussion

Happygirl's avatar
Happygirl
Experienced User
2 years ago

Bank feed not updating

Is there a problem with ANZ and feeds. Ours have not updated since the 22/4/23. 

TIA

  • Hi Happygirl thank you for your post.

     

    Upon checking, there is no incident report related to this issue. Moving forward, I'll be happy to assist you. 

    Can you please send me a private message with the following information:

    • Serial Number
    • First and Last Name
    • Company Name

     

    Regards,

    Hannah 

     

    • Happygirl's avatar
      Happygirl
      Experienced User

      Thank you for your response. It appears others are experiencing the same problem? 

      • Sean_DC's avatar
        Sean_DC
        MYOB Staff

        Hi all,

        We appreciate your patience regarding this. The team was made aware that the Bank Feed service was currently experiencing delays in delivering transactions. A fix was already done to this and we suggest that you log out and log back in or clear your browser cache if it is still not accessible. 


        Please feel free to post again. I'm happy to assist further.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.