Bank feed not updating

Question

Bank feed on NAB Visa account stopped updating in March.&nbsp; I have put this message here a month ago.&nbsp; Cel asked me to send my information to her which I did and I have never heard back.&nbsp; This is causing heaps of extra work and causing errors.&nbsp; We need this fixed.&nbsp; I dont have 3 hours to speak to the call centre overseas and I need action.&nbsp; How do I get it ???

hannah_v · Answer

Hi, Robyn-COS thank you for reaching out. I do apologize for this inconvenience.&nbsp;
Rest assured that I will help you with this one.&nbsp;
&nbsp;
To further assist you, can you please send me a&nbsp;private message&nbsp;with the following information:

Serial Number
 First and Last Name
 Company Name

&nbsp;
Regards,
Hannah&nbsp;

hannah_v · Answer

Hi, Robyn-COS follow-up on the information mentioned above.
&nbsp;
Feel free to send the information needed and I'll be happy to assist you.
&nbsp;
Regards,
Hannah

robyn-cos · Answer

Thks Hannah.&nbsp; Cel tells me she has fixed it and I should have it working within a week.

hannah_v · Answer

Great! Thank you for letting me know Robyn-COS.
Have a great week ahead!

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