Forum Discussion

Traceace1's avatar
Traceace1
Experienced Cover User
11 months ago

Bank Feed online vs desktop

We have one staff member who prefers to use online and the rest of our staff use desktop.

Have just found that recently when a supplier receipt is uploaded in online version through the bank feed it is not appearing in the desktop version.

I am sure that this was not an issue in the past.

Has anyone else come across this?

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    11 months ago

    Hi Traceace1,

     

    I understand how important it is for your team to have seamless experience between the online and desktop versions of MYOB. Please ensure that the desktop version is fully updated to the latest release. If it's updated, please try to close and reopen the application and let me know how it goes.

     

    Regards,

    Sai

     

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