Bank Feeds
A customer pays me one amount for multiple transactions. It's for a particular invoice and also "Money received" for other stuff. So how do I handle this in bank feeds. Any suggestions
Hi hkjohn
AccountRight's bank feeds currently work on a one for one principle, one bank transaction for one AccountRight transaction. As such, should you have received one bank feed transaction that consists of multiple AccountRight transactions you would need to get those multiple transactions into the one AccountRight transaction. With deposits, you would typically use the Bank Deposit/Prepare Bank Deposit process.
The Bank Deposit/Prepare Bank Deposit process is where when recording your incoming payments (Receive Payments, Receive Money...) you would tick the Undeposited Funds (top of the window) and record the transaction has per normal. Rather than this transaction going to the main bank account, it is placed into a holding account - Undeposited funds. You can then go to Banking>>Prepare Bank Deposits>>Tick the required transaction and record the transaction to the Bank Account. By using this method it generates one bank transaction in AccountRight to which you can match to the one bank feed transaction.
