Forum Discussion

refrig3's avatar
refrig3
Contributing User
3 years ago
Solved

Bank Feeds

Hi,

 

Can anyone help this this one please? A payment has been rejected (bounced back) in the bank Account, how do I match this (cancel them out) in bank feeds?

  • Hi refrig3 

     

    For the initial payment and the returned bank transaction, you can go to the Bank Feeds window then use the 'New' option to create a Receive Money/Spend Money transaction to the same allocation account, resulting a net $0 balance change. 

     

    If you are using the browser version, please go to Bank Transactions to allocate both bank transactions to the same account to reconcile.

     

    If you have any further questions please feel free to let us know.

2 Replies

Replies have been turned off for this discussion
  • CloverQ's avatar
    CloverQ
    Former Staff

    Hi refrig3 

     

    For the initial payment and the returned bank transaction, you can go to the Bank Feeds window then use the 'New' option to create a Receive Money/Spend Money transaction to the same allocation account, resulting a net $0 balance change. 

     

    If you are using the browser version, please go to Bank Transactions to allocate both bank transactions to the same account to reconcile.

     

    If you have any further questions please feel free to let us know.

    • refrig3's avatar
      refrig3
      Contributing User

      Thank you very much for your help :)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.