refrig3
3 years agoContributing User
Bank Feeds
Hi,
Can anyone help this this one please? A payment has been rejected (bounced back) in the bank Account, how do I match this (cancel them out) in bank feeds?
Hi refrig3
For the initial payment and the returned bank transaction, you can go to the Bank Feeds window then use the 'New' option to create a Receive Money/Spend Money transaction to the same allocation account, resulting a net $0 balance change.
If you are using the browser version, please go to Bank Transactions to allocate both bank transactions to the same account to reconcile.
If you have any further questions please feel free to let us know.