2 years ago
Bank feeds
Hey there,
I have had two transactions double up in our bank feeds but the money only hit our account once. How do I delete the double up?
Thanks
Hey there,
I have had two transactions double up in our bank feeds but the money only hit our account once. How do I delete the double up?
Thanks
Hi chels55,
Thanks for posting and welcome to the Community Forum.
I'm sorry to hear about your duplication issue. We will need to create a case for the bank feeds team to remove these duplicate transactions. To do that, I will send you a private message to collect more information.
In the meantime, feel free to create a new thread if you require any other assistance.
Thanks,
Genreve
Hi chels55,
I'm just following up regarding your concern with your duplicate bank feeds. I sent you a private message on Monday, but I haven't received any responses.
Let us know if you require further assistance.
Thanks,
Genreve
Hi chels55,
I hope you are well today. We will be closing this case as we haven't received any updates regarding your bank feed concern.
Feel free to create a new thread if you require any other assistance.
Thanks,
Genreve
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