Forum Discussion

KateWestenra's avatar
KateWestenra
2 years ago

Bank payment date after Electronic Payments process date

Good morning,

Last Wednesday I had processed our bill payments through the electronic payments to be paid on Friday the 19th Jan. Our banking gets approved by two people and unfortunately the second authoration didn't occur till Sat 20th. Which now means that the bank payment date doesn't match the MYOB payment date. 

I have deleted the Electronic payment transaction and tried to redo it it with a Bank Processing Date of 20 Jan but an Error message says I cannot have a bank processing date prior to the system date.

How do I fix this issue so I can match the Bulk Payment file bank transaction please?

 

Thanks in advance for any help on this.

 

Kate

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi KateWestenra,

     

    Thanks for posting and welcome to the Community Forum.

     

    I'm sorry to hear about the error message. This error message generally means the electronic payment you are recording to match the bank feed should not include the transaction for the 20th. The individual processed payment must not be older than the electronic payment. The only option we have is to change the date of the recorded transaction from the file from the 20th to the date of the electronic payment or earlier. 

     

    Let us know if you require further assistance. 

     

    Thanks,
    Genreve

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.