Hi,
I am having an issue with my bank reconcilation, wondering if anyone else has had this happen.
My bank reconciliation as at 03/05/24 is showing -0.01 out of Balance, yet my Closing Statement Balance and Calculated Statement Balance is showing the same amount.
Thanks
Hi Leah_11
I'm sorry to hear you're having trouble reconciling your bank account. Usually, an out-of-balance error of -0.01 occurs when item prices extend beyond two decimal points. If this isn't the case, I suggest visiting help sites like myob.com/support or myaccount.myob.com to connect with MOCA, our virtual assistant. MOCA can handle immediate queries and assist. If MOCA can't resolve the issue, you'll be directed to our live chat team, who may need to look into uploading your file for repair.
Feel free to start a new thread if you need further assistance.
Thanks,
Genreve
