BSB is a required field. Please enter a value. (internal error ID: 10010):

Question

I am trying to set up a new bank feed and I get this error popping up.

This is a new zealand bank account and why do I need a BSB? and where are you supposed to put it?

Oops! BSB is a required field. Please enter a value. (internal error ID: 10010):

cheers Lynette

komal_s · Answer

Hi&nbsp;Headford&nbsp;
&nbsp;
Please enter the first 6 digits of your NZ bank account as the BSB. Let us know if you have further questions on this.&nbsp;

headford · Answer

Okay - the Bank is Heartland Bank NZ -&nbsp; so putting in just the 6 digits did not work.However Heartland Bank works through Westpac and I changed it to Westpac - was able to put in the full bank account details.&nbsp; &nbsp;So it shows in the Authority as Westpac Bank when it should be Heartland Bank - is this going to be a problem?

komal_s · Answer

Hi&nbsp;Headford&nbsp;
&nbsp;
If the Heartland Bank is not coming up in the drop down, send me your product serial number by Private Message and I'll raise a request to add it.

Forum Discussion

BSB is a required field. Please enter a value. (internal error ID: 10010):

3 Replies

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