Hi there - we have processed electronic payments - all the amounts paid are correct, but there are a couple we need to change the account allocation/split. Is there a way to do this? The preferences are set for transactions to be able to be changed. The ones we need to change are single entries which are part of the combined Electronic payment. Thanks for the help.
Hi Feebie
Thanks for your post. Generally speaking, transactions that are included in electronic payment transactions can't be changed. You would need to delete the electronic payment transaction first, make the changes then re-process the electronic payment. If the payment has already been processed through your bank you don't need to upload the second bank file.
Your other option would be to record general journals to move the amounts from the incorrect accounts to the correct ones. If you're not sure about this I would recommend checking with your accountant.
If you need further assistance please let me know the types of transactions you need to change so that I can provide more information.
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