Incorrect allocation of payment but account reconciled
Good morning,
I have noticed I have mistakenly allocated a payment to an incorrect invoice and that month is already allocated. How can I amend this without it causing issues?
Thank you,
Sharee
Forum Discussion
1 Reply
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Hi Sharee
One option is to delete the payment and reprocess to the correct invoice. You would need to undo and re-do the bank reconciliation.
The other option is to reverse the payment and process to the correct invoice. In the Reconcile accounts window tick the reversal and second payment, they clear each other out so won't affect the reconciliation.
Please let me know if you need further help.
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