Missing Bank Feeds Transactions

HI Sk93,

 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

 

I understand that you are missing 5 transactions on your bank feeds, but it shows in your bank statement. I know this is important to you. To assist you with this, may I request you send me details of your account so I can investigate the issue? 

 

Please send a Private Message with this details.

 

• Serial Number
• Company Data file id # (help>>about  MYOB>>CDF number)
• BSB number
• Bank account number/ Last 4 digit s of the Credit card.
• Bank Name:
• Transaction date of the missing transaction (start-end)

Note that sensitive information cannot be posted in the Forum

 

I will wait for your reply. 

 

Thanks, 

Cel

 

Hi Sk93,

 

We just wanted to follow up on your concern. May I know how you go about the issue? We simply wanted to ensure that we addressed the issue correctly. And if you need more support with this or in the future, please post again. Alternatively, you can send us a Private Message. We are delighted to assist you. 

 

Thanks, 

Cel