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mrshanna's avatar
mrshanna
Experienced Cover User
1 year ago

Ok, I feel like I have entered into the "Bizarro World" while doing my bank recs!!!

Hi all, hopefully someone can help me!!

I do bank recs every month and they're always ok, I am trying to do my bank rec for July and all of a sudden the account has extra funds as far as MYOB is concerned.  Ordinarily I don't mind receiving money however this is just in MYOB, my account doesn't have these extra funds!

I have double checked my June bank rec and all is ok, I am at a loss as to where this fictional amount has come from.

Does anyone out there know how to fix this, I am going crazy here trying to work this out!!

Please help!!

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi mrshanna,

     

    I get how stressful this can be, and I’m here to help you sort it out.

     

    First, check if there are any duplicate transactions. Then, compare your bank statement with what's recorded in MYOB to ensure all transactions match. Sometimes, a transaction might have been mistakenly marked as reconciled before. Double-check your bank statements against MYOB entries to ensure there are no missing or extra transactions. If needed, try reconciling with future dates or undoing the reconciliation until things balance out. Let me know how it goes or if you need more help!

     

    Cheers,

    Princess

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