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vhiggs's avatar
vhiggs
Contributing Cover User
2 years ago

Reconciliation

What can I do if loan repayment is taken out 29 of the month but in the actual loan account the bank has recorded it on 30 of the month so I can't reconcile it properly 

1 Reply

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  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi vhiggs

     

    Thanks for reaching out and welcome to the Community Forum.

     

    I understand how important reconciling bank accounts is. My understanding is that even if the dates are slightly incorrect if the values of the transactions are the same this could still be seen inside the "Find" inside the bank feeds window. I would recommend checking the transaction in reconcile accounts window to make sure the transaction we are trying to match to the bank feed is not yet reconciled or marked, as this would hinder it from being matched inside the bank feeds window. 

     

    Let us know if you require any further assistance with this. We're happy to help. 

     

    Cheers, 
    Genreve

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