Support within Australia

Hi All,

Is there a way I can speak to someone in Australia for some support.

I have a new file & it won't let me set up bank feeds. To be clear, I don't need help on how to do it, I've done dozens in the past.

There seems to be a problem with this file. When I try to add the bank account; i.e. select the bank account from my Chart of Accounts that I want to feeds to come into, it completely misses this step. I've spent close to 4 hours on the phone trying to get this sorted but they simply don't seem to understand the problem. A month later I still can't update my file.

There were also other issues during set up. I imported a chart of accounts from another file and it created accounts that didn't exist in the import. I feel like the file is corrupt and needs repair.

I'm simply not getting the support I need from the MYOB overseas support crew. I feel like I really need to talk to someone in Australia

Any ideas?