Forum Discussion

LilyUltimate's avatar
LilyUltimate
Experienced User
2 months ago

Warning sign in Bank Feeds

Everytime I go into bank feeds I get a warning sign that pops up and tells me a bank feed is not associated when in fact it is. 

How do I stop this warning sign popping up each time.

thanks

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi LilyUltimate,

     

    That warning usually pops up when there's a bank feed that doesn't have an account linked to it in the Manage Bank Accounts window even if your main feed is set up properly.

     

    Sometimes it's caused by an old or cancelled feed that's still sitting there without a linked account. A quick fix is to create a dummy bank account in your Accounts List, then go into Manage Bank Accounts and assign that dummy account to the unlinked bank feed. That should stop the warning from showing up.

     

    If you're not sure which feed is causing it or need a hand, reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

     

    Regards,

    Sai