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Mike_James's avatar
Mike_James
Ultimate Cover User
7 months ago
Solved

Exporting general journals - incorrect line sequence

I exported some general journal transactions from an AccountRight Plus 2025.5 (AU) file today, and I noticed that the export does not group all lines from the same journals together. As far as I recall, it always used to. This ought to be corrected.

  • Hi Mike_James,

     

    That's a weird one! Journal lines should definitely stay grouped together as you export. If it's suddenly changed, it could be a glitch or something up with the update. It might be best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, so they can dig in and get it sorted for you.


    Regards,

    Shella

2 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    7 months ago

    Hi Mike_James,

     

    That's a weird one! Journal lines should definitely stay grouped together as you export. If it's suddenly changed, it could be a glitch or something up with the update. It might be best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, so they can dig in and get it sorted for you.


    Regards,

    Shella

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