Custom report- fail to load

Hi biggerfish,

 

There could be a few reasons why the report shows this error message. Let's check a couple of things:

• Make sure no header accounts are registered as detailed accounts under another header account.
• Try running the report shorter, as sometimes this can cause an error.

If the issue persists after trying these steps, I recommend creating a support ticket from the My Account page.

 

Feel free to reach out if you need any more help.

 

Thanks,

Genreve