Failed to load the report

Hi TaraMcLean, 
 

Thanks for posting. 

 

I understand how important it is that all reports work properly. There are multiple possible causes for the reports to fail. I would suggest running through these steps to narrow down the possible causes of this. 

1. Clearing the cache of the browser.
2. Running the report in a shorter date range.
3. Exporting all your accounts and importing them to the file. 
4. Checking any other reports, to see if this only affects sales reports.

Also, I will send you a private message to collect more information about the issue. We look forward to helping with your concern. 

 

Thanks, 

Genreve