Forum Discussion

CRyan1960's avatar
CRyan1960
Member
1 year ago

Customer Sales Detail report

Has anyone had issues with the customer sales report not loading?

I can extract all sorts of reports in various areas but not the Customer Sales Detail report?

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi CRyan1960,

     

    So far, there haven’t been any reported incident with the report failing to load or generate properly. I’ve given it a go on both the AccountRight desktop and browser versions, and the Customer Sales Detail report displayed without any problems. You could try clearing your AccountRight cache or your browser cache – it often fixes those odd behaviours. Also, narrowing down the date range for the report could help speed things up.

     

    Cheers,

    Princess