Forum Discussion

Scott_Generus's avatar
Scott_Generus
Experienced User
3 years ago

Transaction not appear in coding report

Hi there using the codng report in the browser verios of AR live.  A transactions is only appearing on one side of the entry - ie the 00 account and not the otherside in the loan account.  Any reason why a transaction wouldnt be showing.  Its there as I can search on it via transactions.  Just doesnt apear in coding report. 

10 Replies

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  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

    open up the transaction itself and check where it has been coded from and where it has been coded to

     

    eg from bank account and to which gl account

     

    it may just be that it has been coded incorrectly 

     

    hope that helps

    lisa

  • Scott_Generus's avatar
    Scott_Generus
    Experienced User
    3 years ago

    No ive checked that first. Is in the right place and appears in the tw bank accounts - just one side isnt showing 

    It was done via transfer between accounts

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

    are you talking about the bank feed?

     

    it may have already been matched perhaps?

     

    lisa

  • Scott_Generus's avatar
    Scott_Generus
    Experienced User
    3 years ago

    No it was an allocated transfer between accounts.  See attached reports x 2 - MYOB

    Normal AR live GL detail report has both sides in the GL detail lising. 

    But the second report (coding report) out of web version only has one side of entry.

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

     

    I am not familiar with what the coding report is for 

     

    It looks like the transfer is ok

     

    What does the balance sheet show?

     

    Lisa

  • Scott_Generus's avatar
    Scott_Generus
    Experienced User
    3 years ago

    The coding report is just a GL listing type report but for cash trasactions.  Can this please be escalated to a developer please as there is an issue with transfers between accounts showing on the coding report.  Thanks Scott 

  • Scott_Generus's avatar
    Scott_Generus
    Experienced User
    3 years ago

    Steven_M could we see if a developer/support rep can replicate.  Basically in the online veriosn of AR - transfers between accounts are not appearing in one side of a coding report. cheers 

  • Steven_M's avatar
    Steven_M
    Former Staff
    3 years ago

    Hi Scott_Generus 

     

    Great to see that LRBooks61 has offered assistance with your query. As this is a community driven Forum, in the future, please avoid tagging an MYOB Moderator in your post, 

     

    Does that Withdrawal show in the Bank Transactions window for that account? The coding report is exclusively designed to look at those bank transactions so if you don't have that transaction come through that window it will not show up in that coding report. They will show on the General Ledger [Detial] report as you have recorded the journal from the bank account deposit, so the transaction has been generated.

  • Scott_Generus's avatar
    Scott_Generus
    Experienced User
    3 years ago

    Hi Steven, I only did as she didnt know what the codoing report was.  Presumably as it is a feature only of the web browser solution. And I wasnt sure what happens if no one else responds.  

     

    Re the transactions - Yes it does appear if you look at the gL detail report ot of normal AR live.  It appears on both bank accounts as a debit and credit.  But in coding report it only shows on on eside and not the other.  The only reason it would be helpful to resolve is we find the coding report really useful for our development cashflow reporting.  So i wanted to check if there was an issue using trasnfers between accounts as opposed othertypes of transactions as we use them alot. Cheers,