Forum Discussion

AusSmiley's avatar
4 months ago

How to contact support to get additional Application Keys that work

"API key has exceeded the per-second rate limit" | MYOB Community"API key has exceeded the per-second rate limit" | MYOB Community

 

Hi folks,

 

I am experiencing the problem referred to in the above post.

I have 2 customers using my integration in production in their day-to-day use.

I am in the process up upgrading my application to use better security around the handling of Access Tokens.

I am currently unable to test in my UAT environment due to this issue - hopefully both clients are able to their live data atm.

How do I contact support to have the additional Application Keys valid for about a week?

 

Regards

Brigette

  • Hi AusSmiley,

     

    I understand that you are unable to set up UAT environment due to an issue. Hopefully, another developer in the community can get you a response soon, otherwise feel free to reach out to the support team via this link .

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem