Forum Discussion

Innovent's avatar
6 months ago

MYOB API Time Out issues

Is anyone else having Time Out issues this morning? We have a number of clients reporting the below

 

The request channel timed out while waiting for a reply after 00:00:29.7148654. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Innovent,

     

    I understand that timeouts can delay your productivity in the application. Hopefully, another developer in the community can get you a response soon, otherwise feel free to reach out to the support team via developer.myob.com

     

    If you need any other help, don't hesitate to create a new thread in the forum.

     

    Thanks,
    Genreve

  • Will_H's avatar
    Will_H
    MYOB Moderator

    Hi Innovent ,

    Are you still having issues? 

    Just looking at the time of your post, I believe you had issues before the general Cloudstrike incident that happened globally on Friday afternoon.  

    Are you still seeing general problems, or did they clear up?

    Regards,
    Will H 
    * I'm not from the right area of the business.   If you need specific help please reach out to the API support team via  https://apisupport.myob.com/hc/en-us/

    • Cleared up thanks. Just would have been helpful if MYOB had shown outages on their service dashboard rather than us running in circles for a morning with no clarity

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.