Forum Discussion

AndrewStephen's avatar
AndrewStephen
Valued Cover User
2 years ago

Your MYOB Partner API access is being removed

Hi API Team

Why did I just receive four (4) email advising you are going to remove our access to the MYOB Partner API will be on the 6th Feb, 2023 ?

The email states that "As per the updated terms and conditions, we will be cancelling developer accounts that have been inactive on the MYOB Partner API during the last 12 months."

There was nothing in the original email on the 7th Dec advising of the changes that said we needed to Re-Register as indicated in the emails today.  

Our business relies on the API for our business to updates sales, customers & payments from our eCommerce sites and also update prices and stock on hand qty's,

  • Drewh's avatar
    Drewh
    2 years ago

    I thought this was odd too. Does that mean that any clients who we integrate MYOB for between now and Feb 23 could potentially experience downtime from Feb 23 until the Re-registration is approved? That would be really bad.

    • AndrewStephen's avatar
      AndrewStephen
      Valued Cover User
      2 years ago

      Doesn't anyone from MYOB wont to reply?

      No reply here and no reply to a developer ticket that was created.

      • Steven_M's avatar
        Steven_M
        Former Staff
        2 years ago

        Hi AndrewStephen 


        The MYOB Business API Developer board is a solely Community driven section of the Forum. While MYOB does moderate this board we don't actively participate in it on a frequent basis. Should you wish to get more information on this please see Welcome to the MYOB Business API Board.

         

        With regard to the developer ticket, speaking with the team we have been unable to find any recent tickets lodged for you (the last one lodged was in 2021). As such, if you do have a query for the MYOB Business API team we do recommend that you lodge it through the API Support team portal.

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