Forum Discussion

Alison1975's avatar
Contributing Cover User
3 months ago

Accessing inactive payroll only MYOB file to check superannuation is correct

My payroll only MYOB file has been inactive since March 2023 but my Accountant is asking some questions regarding payroll / superannuation contributions. Am I able to access these details - or re-activate my subscription to check these details?

1 Reply

  • Hi Alison1975,


    Thank you for your post.


    Apologies for the delayed response. Accessing a MYOB file that has been inactive or cancelled for a year is not possible. Also, you won't be able to reactivate it to check payroll or superannuation contributions. For future instances, it's important to keep a record of all necessary details, as they may be required for reference at a later date. 


    Please let me know if there's anything else I can assist you with.